Industry-leading Warranties

Industry-leading Warranties | HVAC Unit Replacement | Heating and Air Conditioning | Halls

Looking for the peace of mind that comes from knowing your new comfort system is fully protected? HEP’s industry-leading warranties on heating and air conditioning installations in Halls have you covered from day one. Every HVAC unit replacement we perform is backed by robust parts and labor guarantees, plus complimentary annual inspections that keep your system running like new. If something does go wrong, our 24/7 local team is just a call away—no hoops, no hidden fees.

From the moment our NATE-certified technicians arrive, you’ll feel the HEP difference: honest recommendations, upfront pricing, and craftsmanship that exceeds manufacturer specs. We remove your outdated equipment, install high-efficiency models sized perfectly for your home, and leave your space cleaner than we found it. Combine that with HEP’s unmatched warranties, and your next HVAC unit replacement becomes more than an upgrade—it’s an investment in long-term comfort and confidence.

FAQs

What types of warranties come with a new HVAC unit replacement in Halls?

Most replacements include two warranty layers: (1) a manufacturer’s parts warranty that typically ranges from 10-12 years on compressors, coils, motors, and other covered components, and (2) a labor warranty provided by our company that covers workmanship for 1-3 years. Extended labor coverage up to 10 years is also available for purchase at the time of installation.

Does the warranty cover the entire HVAC system or only certain parts?

The standard manufacturer warranty covers major components—compressor, condenser coil, evaporator coil, and factory-installed parts. Accessories like thermostats, UV lights, or zoning boards may have shorter terms (often 1-5 years) or separate warranties issued by their own manufacturers.

What voids my HVAC warranty?

Common causes of voided coverage include lack of documented annual maintenance, installation by an unlicensed contractor, using non-OEM replacement parts, or unauthorized system modifications (e.g., adding refrigerant without a licensed technician). Keep service records and schedule professional tune-ups to ensure compliance.

How do I register my new HVAC equipment for full warranty protection?

Manufacturers require online or mail-in registration—usually within 60 days of installation. We handle registration for you at no cost. You’ll receive a confirmation email or letter that should be kept with your purchase documents.

Is routine maintenance required even if I have an extended warranty?

Yes. Both manufacturer and labor warranties stipulate routine professional maintenance—typically one cooling and one heating inspection per year. Skipping maintenance can shorten equipment life, reduce efficiency, and may void warranty coverage for preventable failures.

What is the process for filing a warranty claim in Halls?

Call our local service line or book online. We dispatch a certified technician to diagnose the issue. If the failed part is covered, we submit the claim directly to the manufacturer, order the replacement part, and perform the labor under your labor warranty or extended plan. You pay only for uncovered items such as filters, refrigerant, or after-hours fees if your labor warranty has expired.