Transparent Pricing
Transparent Pricing | Air Conditioning | Heating and Air Conditioning | Harriman
When sticky Harriman heat waves hit, HEP keeps comfort simple with truly transparent pricing on all things air conditioning. Before our certified technicians tighten a single bolt, you’ll see the exact cost of parts, labor, and warranty—no hazy “hourly rates,” no fine-print fees, just clear numbers you can approve with confidence. From high-efficiency system installs to quick refrigerant top-offs, every option is explained in plain English so you can choose what fits your budget and your home.
Once you give the green light, we get to work fast, treating your property with the same care we give our own. You’ll enjoy cool, even airflow, lower energy bills, and the peace of mind that comes from knowing the price you saw is the price you pay—right down to the penny. That’s the HEP promise, and it’s why families across Harriman trust us to keep their summers chill and their wallets happy.
FAQs
How does your transparent pricing model work for air-conditioning services in Harriman?
Before any work begins, we provide a written, line-item estimate that lists parts, labor, taxes, and any applicable fees. The price you approve is the price you pay—no hidden charges, overtime upcharges, or surprise add-ons. If the scope changes while we’re on site, we’ll present a revised estimate for your approval first.
What is included in a standard air-conditioning repair visit?
A certified technician will perform a full diagnostic check of your AC system, pinpoint the issue, and present repair options with upfront pricing. The service call, diagnostic, and first 30 minutes of labor are covered in our flat-rate visit fee. Parts and any additional labor are quoted and authorized by you before repairs proceed.
Do you offer same-day or emergency AC service in Harriman?
Yes. We keep local technicians on standby for emergencies 24/7. Calls received before 2 p.m. are typically serviced the same day. After-hours or holiday visits carry the same transparent pricing—no extra ‘emergency premiums’ beyond the clearly stated flat after-hours fee on our price sheet.
Can I get a price estimate for a new AC installation without an on-site visit?
We can give a ballpark range over the phone based on your home size and efficiency goals, but for an accurate, guaranteed quote, a no-cost on-site assessment is needed. Our comfort specialist measures your ductwork, evaluates insulation, and discusses options, then provides a fixed quote that’s valid for 30 days.
Do you offer financing for larger air-conditioning projects?
Yes. We partner with several lenders to offer low-interest and no-interest financing plans. Approval can often be completed in minutes, and there are no prepayment penalties. All financing terms, monthly payments, and total repayment amounts are clearly disclosed before you sign.
How often should I schedule AC maintenance, and what does it cost?
We recommend a professional tune-up once a year, ideally in spring. Our maintenance visit includes cleaning coils, checking refrigerant levels, testing electrical components, and verifying airflow. The flat maintenance price is published on our website, and customers who join our Comfort Club receive a 15% discount plus priority scheduling.