Smart Thermostats

HEP Heat and AirSmart Thermostats

Smart Thermostats | HVAC Unit Replacement | Heating and Air Conditioning | Harriman

When Harriman’s weather swings from steamy afternoons to frosty mornings, HEP keeps your comfort on autopilot. Our smart thermostats learn your daily routine, automatically adjusting temperatures to save energy without sacrificing coziness, while our seasoned technicians ensure every component—from heat pump to ductwork—runs at peak performance. You get real-time control from any device, lower utility bills, and the peace of mind that comes from a locally trusted team on call 24/7.

If your aging system struggles to keep up, we make HVAC unit replacement effortless. HEP handles everything—load calculations, equipment selection, permits, and meticulous installation—so you can relax knowing your new, high-efficiency system is built to last. Plus, with flexible financing and industry-leading warranties, upgrading has never been more convenient for Harriman homeowners ready to enjoy smarter, cleaner air.

FAQs

How can a smart thermostat lower my energy bills in Harriman’s mixed-humid climate?

Smart thermostats use built-in sensors, Wi-Fi connectivity, and machine-learning algorithms to adjust temperatures based on your daily routine, the outdoor weather, and real-time occupancy. In Harriman, summer highs climb into the 90s while winter lows dip below freezing, so precise control can cut both cooling and heating costs. Studies from ENERGY STAR show savings of 8–15 % annually; local customers often report $15–$25 off monthly electric bills after installation.

Can I replace my 15-year-old HVAC unit and still keep—or add—a smart thermostat?

Yes. Nearly every modern furnace, heat pump, or air-conditioning system we install in Harriman is compatible with smart thermostats. During replacement we verify the control board voltage (usually 24 V) and run the required C-wire for continuous power. If your home lacks a C-wire, we can install an add-a-wire kit or upgrade the thermostat cable while the walls are open for the new system, ensuring full functionality with brands like Nest, Ecobee, and Honeywell Home.

What size HVAC unit does my Harriman home really need?

Correct sizing depends on square footage, insulation levels, window orientation, ceiling height, and local design temperatures (94 °F cooling, 17 °F heating for Harriman). We perform a Manual J load calculation rather than relying on rule-of-thumb tonnage. Oversized units short-cycle, wasting energy and eroding comfort; undersized systems run nonstop and wear out early. After the load study we select equipment—typically 2- to 5-ton heat pumps or gas furnaces from 40,000–100,000 BTU—that matches the calculated demand exactly.

How long does an HVAC replacement take and what should I expect during the visit?

Most residential change-outs in Harriman are completed in one working day: 1. 8 a.m.–9 a.m.: Crew arrives, protects flooring, shuts off power & refrigerant. 2. 9 a.m.–noon: Remove old air handler/furnace and outdoor condenser or heat pump, modify duct transitions if necessary. 3. Noon–3 p.m.: Set new equipment, braze refrigerant lines, evacuate system, pull deep vacuum, and weigh in the factory charge. 4. 3 p.m.–5 p.m.: Wire the smart thermostat, test airflow, verify delta-T, and teach you how to use the app. A city or county inspector will stop by within a few days if a permit is required.

Are there rebates, tax credits, or utility incentives in Harriman for a high-efficiency HVAC system and smart thermostat?

Absolutely. TVA’s EnergyRight program offers up to $400 for qualifying heat-pump replacements and $50 for a Wi-Fi thermostat. Federal Inflation Reduction Act (IRA) tax credits cover 30 % of equipment and labor, capped at $2,000 for heat pumps and $600 for advanced thermostats through 2032. Many Harriman Electric customers also get a $25 instant rebate when they enroll the new thermostat in demand-response programs. We handle the paperwork so you receive rebates at check-out or in your next tax filing.

How often should I service my new HVAC system after replacement, and does the smart thermostat help?

We recommend two professional tune-ups per year—one in spring before cooling season and one in fall before heating season. Your smart thermostat logs runtime and filter status, then sends reminders when it’s time to change filters or schedule service. Regular maintenance keeps the manufacturer’s warranty valid, maintains peak SEER/HSPF efficiency, and can extend equipment life to 15–20 years even in Harriman’s humid summers.

HEP Heat and Air
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(423) 228-7742