Emergency Repairs

Emergency Repairs | Heating and Air Conditioning | Harriman

Whether your furnace flames out on a freezing January night or your AC quits during a sweltering summer afternoon, HEP is ready to roll 24/7 in Harriman. Our certified technicians arrive fast, diagnose accurately, and bring fully stocked trucks so most fixes happen on the first visit. We know every minute without reliable heating and air conditioning feels like an eternity, so we prioritize speed without sacrificing our trademark craftsmanship.

From emergency repairs to safety inspections and system tune-ups, HEP keeps your home comfortable and your utility bills in check. We back our work with straightforward pricing and a satisfaction guarantee, treating neighbors the way we’d want to be treated—with respect, honesty, and a can-do attitude. One call, and comfort is on the way.

FAQs

What counts as an HVAC “emergency,” and how fast can you reach my Harriman home or business?

Anything that puts your family’s safety, comfort, or property at immediate risk is considered an HVAC emergency—total loss of heat in freezing weather, no cooling during extreme heat, burning smells, loud electrical arcing noises, refrigerant or gas leaks, or water pouring from the air handler. Because we keep fully-stocked service vehicles in Harriman 24/7, a certified technician is typically at your door within 60–90 minutes of your call, day or night.

Are your technicians really available 24/7, including weekends and holidays?

Yes. We maintain a true 24-hour dispatch center. Live team members (never an answering machine) field calls at 2 a.m. on a Sunday just as they do at 2 p.m. on a Tuesday. Our on-call rotation ensures at least two licensed HVAC technicians are always ready to be dispatched with the parts and tools necessary for the majority of emergency repairs.

Is there anything I should do before the technician arrives for an emergency repair?

If it is safe, turn off the affected equipment at the thermostat or breaker to prevent further damage. For suspected gas leaks, shut off the gas supply, evacuate the building, and call 911. Clear a path to the furnace, air handler, or outdoor condenser so the technician can work quickly. Have any recent maintenance records handy, and keep pets secured in another room. Do not attempt DIY fixes that could void warranties or create additional hazards.

Do you service every brand and type of heating and air conditioning system?

Our team is factory-trained to diagnose and repair all major brands—Trane, Carrier, Lennox, Rheem, Goodman, York, Daikin, and more. We work on gas furnaces, heat pumps, ductless mini-splits, geothermal units, rooftop RTUs, boilers, and IAQ accessories. Older or discontinued models are not a problem; we can source compatible parts through our supplier network or offer temporary solutions until OEM components arrive.

How much will an emergency HVAC repair cost, and are there after-hours fees?

We keep pricing transparent. There is a flat diagnostic fee that covers travel and the initial inspection; it is slightly higher after normal business hours to offset overtime labor. Once we locate the problem, you receive a written quote that includes parts, labor, and any required overtime rates—no surprise line items. Most common repairs fall between $150 and $650, but large-component replacements (compressors, heat exchangers) can run higher. Financing options and major credit cards are accepted on the spot.

What can I do to avoid future heating or cooling emergencies?

1) Schedule professional maintenance twice a year—once in spring for cooling equipment and once in fall for heating—so small issues are caught early. 2) Change or clean filters every 1–3 months to keep airflow unobstructed. 3) Keep outdoor condenser coils free of leaves and debris and maintain 2-foot clearance around the unit. 4) Install surge protectors to guard sensitive electronics. 5) Consider enrolling in our Harriman Comfort Club; members receive priority 24/7 service, annual tune-ups, and repair discounts that often pay for the plan itself.