Maintenance Plans

HEP Heat and AirMaintenance Plans

Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Harrison

Stay comfortable year-round in Harrison with HEP’s comprehensive maintenance plans for heating and air conditioning. Our certified technicians perform seasonal tune-ups that keep energy bills low, extend equipment life, and help you avoid surprise breakdowns when the Tennessee weather swings from chilly mornings to humid afternoons. With priority scheduling and valuable member discounts, you’ll never have to wait long for the expert service your family deserves.

Every visit includes a meticulous 21-point inspection, professional cleaning, and safety check, so your furnace and air conditioning system run at peak efficiency. We document everything we find, explain it in plain language, and only recommend repairs you truly need. Sign up today and discover how hassle-free home comfort can be with HEP guarding your HVAC investment.

FAQs

What services are included in your Harrison air-conditioning maintenance plan?

Our comprehensive plan covers two precision tune-ups per year (spring and fall), a 21-point system inspection, condenser coil cleaning, thermostat calibration, electrical connection tightening, refrigerant level check, drain-line flush, air-filter replacement (standard 1″ sizes), lubrication of moving parts, and a written performance report. Members also receive priority scheduling and a 15 % discount on any parts or labor that fall outside normal maintenance.

How often will my AC be serviced under the plan?

We schedule two preventive visits every 12 months. The cooling tune-up is completed in early spring so your system is ready for Harrison’s humid summers, while the heating tune-up is done in the fall. If you enroll mid-season we perform the first visit right away and place you on our regular reminder list for the next interval.

Why enroll in a maintenance plan instead of ordering one-time tune-ups?

Annual membership locks in lower pricing, assures automatic reminders, and assigns you VIP status for emergency calls. Routine maintenance restores energy efficiency (often saving 10–15 % on summer electric bills), reduces unexpected breakdowns by up to 70 %, extends equipment life, and keeps indoor air quality high. The plan also documents professional care, which many manufacturers and home warranties require for continued coverage.

Will a maintenance plan help keep my factory warranty valid?

Yes. Most major HVAC manufacturers state that proof of yearly professional service is required to honor parts warranties. Because we log each visit and provide a detailed service record, your Harrison maintenance plan acts as written evidence that your system has been properly maintained should a warranty claim arise.

What does the plan cost and do you offer payment options?

For a single standard residential AC system, the plan is $179 per year or $15.50 per month on auto-draft. Additional systems in the same home are discounted 20 %. We accept all major credit cards and ACH. There are no sign-up fees or long-term contracts—you may cancel at any time; unused months will be refunded on a prorated basis.

How do I schedule my visit, and what if my AC breaks down between tune-ups?

Once you enroll, our office will contact you each spring and fall to choose a convenient appointment. You can also request a date online or by phone. If your AC fails unexpectedly, plan members jump to the front of the service queue and pay no after-hours diagnostic fees. All repair work is discounted 15 %, and if the issue relates to something we serviced within the last 30 days, the return visit is free of charge.

HEP Heat and Air
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(423) 228-7742