- HEP Heat and Air
- Up-front Pricing

Up-front Pricing
Up-front Pricing | Air Conditioning | Heating and Air Conditioning | Harrison
Feel the difference a worry-free, up-front pricing model can make the next time your Harrison home needs air conditioning care. With HEP, you’ll know the exact cost of every repair, maintenance visit, or system replacement before any work begins—no guesswork, no hidden fees, just clear numbers delivered by friendly technicians who respect your budget and your schedule.
From steamy midsummer afternoons to those first warm days of spring, our NATE-certified pros keep comfort steady and utility bills in check. We arrive on time, protect your floors, and explain every option in plain English so you stay in control. When you’re ready for service that’s as refreshing as a blast of crisp, cool air, choose HEP and discover how easy air conditioning can be.
FAQs
What does “up-front pricing” mean for air-conditioning services in Harrison?
Up-front pricing means we give you the total cost of the repair, maintenance, or installation before any work begins. You’ll see a written quote that includes parts, labor, taxes, and permitting fees, so there are no surprise add-ons when the job is finished.
Are diagnostic fees included in your up-front price?
Yes. The initial diagnostic visit, which covers a full system inspection and pinpointing the problem, is rolled into the price we quote. If you approve the repair, the diagnostic charge is waived or applied toward the project total, so you never pay twice for the same service.
How accurate are your estimates for new AC installations?
We perform an in-home load calculation, measure ductwork, and discuss efficiency goals before quoting. Because every factor is accounted for, more than 95 % of our installation quotes in Harrison match the final invoice to the penny. If an unforeseen issue arises, we stop work and get your approval in writing before proceeding.
Do you offer financing options with your up-front pricing?
Absolutely. Qualified Harrison homeowners can spread costs over 6, 12, or 36 months through our lending partners. When we present your up-front price, we also outline monthly payment plans and any available manufacturer or utility rebates so you can choose the option that best matches your budget.
What guarantees back your up-front prices and workmanship?
All repairs carry a 1-year parts and labor warranty, and new system installs come with a 10-year parts warranty plus a 2-year labor guarantee. If anything we install fails within the covered period, we fix it at no additional cost—exactly as stated in the up-front price agreement.
How quickly can I schedule service in Harrison with up-front pricing?
For most AC repairs, we offer same-day or next-day appointments. Seasonal tune-ups can usually be booked within 3 business days. Installations are scheduled within a week once equipment arrives. You’ll always get the price quote on site during the visit, and work can often start immediately if you approve it.