- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Harrison
When a sudden cold snap sweeps through Harrison, you can count on HEP's certified technicians to bring the warmth back fast. Armed with cutting-edge diagnostic tools and decades of local know-how, our pros service every brand of furnace and heat pump, delivering precise heat repair that restores comfort without the guesswork or the hassle.
From upfront, no-surprise pricing to 24/7 emergency response, we make the entire process painless. Our trucks arrive fully stocked so most fixes are completed on the first visit, and we back every job with a satisfaction guarantee that’s as solid as our workmanship. Call today and see how easy reliable heat feels when HEP’s on the job.
FAQs
What types of heating systems can your certified technicians repair in Harrison?
Our team is trained and certified to service and repair a wide range of heating equipment, including gas and electric furnaces, heat pumps, boilers, ductless mini-splits, and packaged rooftop units. Whether your system is a legacy model or the latest high-efficiency unit, we have the diagnostic tools, OEM parts, and factory training required to restore it to peak performance.
How quickly can I expect a technician to arrive for emergency heat repairs?
For homes and businesses in Harrison, we provide 24/7 emergency coverage. Calls placed before 10 p.m. typically receive same-day service within 2–4 hours. Overnight calls are prioritized for first-thing-in-the-morning dispatch, unless there is a no-heat situation in freezing conditions, in which case we send a technician immediately. Our GPS-enabled fleet and on-hand parts inventory let us resolve most emergencies in a single visit.
Are your technicians licensed and insured, and what certifications do they hold?
Yes. Every technician carries an Indiana HVAC license, is EPA Section 608 certified to handle refrigerants safely, and undergoes annual recertification in combustion analysis and electrical diagnostics. The company maintains full liability and workers’ compensation insurance, so you are completely protected during any service visit.
What are common signs that my heating system needs professional repair?
Watch for reduced airflow, uneven temperatures between rooms, unusual noises (grinding, banging, or squealing), frequent cycling on and off, higher-than-normal utility bills, and the smell of gas or burning dust. If the thermostat is set correctly but the system struggles to reach temperature, you should schedule a diagnostic visit before small issues lead to major component failures.
How much does a typical heat repair visit cost in the Harrison area, and do you provide estimates?
Our standard diagnostic fee is $89, which is waived if you authorize the repair. After diagnosis, the technician provides a flat-rate, upfront estimate that includes parts, labor, taxes, and disposal fees—no hidden costs. Most common repairs, such as ignitor replacement or blower motor service, fall in the $180–$450 range. We also offer flexible financing for larger repairs and accept all major credit cards.
Do you offer any warranties or guarantees on your heat repair work?
Absolutely. All repairs come with a 1-year parts and labor warranty. For customers enrolled in our Comfort Club maintenance plan, that warranty extends to 2 years and includes a no-breakdown guarantee: if the same component fails within the coverage period, we fix it at no additional charge. Our workmanship guarantee ensures every repair meets state code and manufacturer specifications.