24/7 Emergency Repair
24/7 Emergency Repair | Heating and Air Conditioning | Harrison
When your comfort is on the line, HEP is ready to roll—day or night, holiday or weekend. Our certified technicians arrive fast, armed with fully stocked trucks and the know-how to tackle burst furnace igniters, frozen A/C coils, strange odors, and alarming noises before they turn into bigger, costlier headaches. We’ll diagnose the issue, explain your options in plain English, and get your system humming again while treating your Harrison home with the care it deserves.
Every minute counts when temperatures swing, so we keep live dispatchers on call 24/7 and back our work with transparent pricing and a satisfaction guarantee. From century-old bungalows to new builds, HEP is the hometown team neighbors trust for reliable heating and air conditioning rescue—any time, any season.
FAQs
What situations count as an HVAC emergency in Harrison?
Any issue that threatens your safety, comfort, or property is considered an emergency. Examples include total loss of heat during freezing temperatures, complete AC failure in extreme summer heat, burning smells or electrical sparking from the unit, frozen or burst HVAC-related pipes, carbon-monoxide alarms, and water leaks that could damage ceilings or floors. If you are unsure, call us—our dispatcher will help determine whether immediate service is required.
How fast can your technicians arrive at my home or business?
Because we have on-call technicians stationed throughout Harrison and the surrounding areas, our average arrival time is 60–90 minutes from the moment your call is dispatched. During severe weather or city-wide outages we triage calls by urgency (e.g., elderly occupants, medical needs) but still aim to reach every customer the same day, 24/7/365—including nights, weekends, and holidays.
Do after-hours or holiday service calls cost extra?
We never add surprise fees. There is a flat emergency diagnostic fee that covers travel, system inspection, and a written estimate—whether it’s 3 pm on a Tuesday or 3 am on Christmas morning. Parts and labor are quoted up front before any work begins, so you can approve or decline knowing the full cost.
What HVAC brands and systems can you repair?
Our technicians are factory-trained and carry parts for all major brands—Carrier, Trane, Lennox, Rheem, Goodman, York, Bryant, and more. We handle gas furnaces, electric heat pumps, boilers, ductless mini-splits, rooftop units, and commercial chillers. If a part is uncommon, we have 24-hour supplier access or can install a temporary solution until the exact component arrives.
Will my repair be covered by any warranty?
Yes. All emergency repairs include a 1-year parts and labor warranty, and manufacturer warranties remain in effect for eligible equipment. We document the service thoroughly to ensure your factory coverage is protected. For older systems, we offer optional extended-service agreements to give you ongoing peace of mind.
Is there anything I should do while waiting for the emergency crew?
If safe, turn off the HVAC system at the thermostat to prevent further damage, and shut the breaker if you smell burning or see sparks. For leaking water, place towels or a bucket to minimize damage and turn off the unit’s condensate switch if accessible. Never attempt electrical repairs yourself. Keep pets and children away from the equipment, and gather any warranty paperwork so our technician can expedite the repair.