- HEP Heat and Air
- Multi-split Solutions

Multi-split Solutions
Multi-split Solutions | Air Conditioning | Heating and Air Conditioning | Harrogate
Enjoy perfect climate control in every room with HEP’s multi-split solutions. Available to homes and businesses across Harrogate, our systems cool and heat from a single outdoor unit, saving space, reducing noise, and slashing running costs. Because each indoor head works independently, you can fine-tune temperature, fan speed and scheduling to suit individual preferences—ideal for busy family homes, open-plan offices and boutique hospitality venues.
All work is handled by F-Gas certified engineers who understand Harrogate’s characterful properties inside out, ensuring a neat fit and minimal disruption. Using the latest inverter technology, our air conditioning delivers whisper-quiet operation and outstanding A+++ efficiency, so you stay comfortable while keeping energy bills in check. Ready to upgrade your heating and air conditioning in one elegant step? Talk to our local team today and discover how a tailored multi-split system can future-proof your property all year round.
FAQs
What is a multi-split air-conditioning system and how does it differ from a standard split system?
A multi-split system uses one outdoor condenser to serve two to five (or more) indoor units, allowing you to heat or cool several rooms independently. A standard split system has a one-to-one ratio—one outdoor unit for each indoor unit. With multi-split you save external wall space, preserve the appearance of Harrogate’s period properties, and reduce overall noise outside because only one outdoor box is running.
Is a multi-split system suitable for my Harrogate home or business?
Almost certainly. Multi-splits are ideal for properties with limited exterior space, terraced houses, converted lofts, modern offices, salons and retail units along James Street. Because each indoor unit can be sized to the room it serves, you can mix wall, floor or ceiling cassettes to match different room shapes. We carry out a free on-site survey in Harrogate and surrounding villages to confirm feasibility, electrical capacity and the most discreet pipe routes.
How energy-efficient are multi-split air-conditioning systems and what will they cost to run?
Modern inverter-driven multi-split systems achieve seasonal energy efficiency ratios (SEER) above 6.0 and seasonal coefficients of performance (SCOP) around 4.0. That means you can get roughly 4 kW of heating or cooling for every 1 kW of electricity consumed. When replacing electric panel heaters or older gas boilers, clients in Harrogate typically see savings of 30–50 % on their heating bills. You may also qualify for reduced 5 % VAT on domestic installations and potential business capital allowances.
Can a multi-split system provide reliable heating during Harrogate’s colder months?
Yes. All the multi-split ranges we supply are heat-pump based—providing both cooling in summer and efficient reverse-cycle heating in winter. They maintain 100 % output down to –5 °C and continue operating to –15 °C, which is well below Harrogate’s average winter lows. Indoor units deliver gentle, filtered warm air without the dryness associated with electric radiators.
What is the installation process and how long will it take?
1. Free site survey and quotation (1 visit). 2. System design and equipment selection (1–2 days). 3. Installation: • Small domestic (2–3 rooms) – usually 1–2 days • Larger homes or offices (4–8 rooms) – 3–5 days. 4. Commissioning, pressure testing and handover with user training (½ day). All work is carried out by F-Gas certified engineers, and we schedule around your opening hours if you run a business on Parliament Street or the Montpellier Quarter.
How often does the system need servicing and do you offer maintenance plans?
For most homes, we recommend one preventive service visit per year. Commercial premises that run their systems daily should book two visits. Routine maintenance includes cleaning filters, checking refrigerant pressures, sanitising coils, and confirming controller settings. Our Harrogate maintenance plans start from £8 per month and include priority call-outs, discounted parts and the annual F-Gas leak-check certificate required for systems over 5 tonnes CO₂e.