Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Harrogate
When a Harrogate winter wind rattles the windows and the furnace suddenly falls silent, neighbors know they can count on HEP’s certified technicians for prompt, precision heat repair. Our NATE-certified team arrives stocked with parts for every major brand, diagnoses the issue in plain English, and backs every fix with a satisfaction guarantee. From igniter replacements to complex system recalibrations, we restore warmth quickly while protecting your equipment’s warranty and efficiency ratings.
Because we live and work right here in the Cumberland Gap, we treat every service call like we’re helping family. Up-front pricing, 24/7 emergency availability, and courteous clean-up are just a few of the ways we deliver worry-free comfort. Call today and discover why Harrogate homeowners have trusted HEP Heating & Air Conditioning for decades—and why your next search for reliable heat repair can end with us.
FAQs
What types of heating systems do your certified technicians repair in Harrogate?
Our team is qualified to diagnose and repair furnaces (gas, electric, and oil), heat pumps, boilers, ductless mini-splits, and hybrid heating systems. Each technician holds manufacturer-approved certifications and undergoes ongoing training to stay current with the latest HVAC technologies used throughout Harrogate homes and businesses.
Do you offer 24/7 emergency heat repair service?
Yes. We provide round-the-clock emergency heating repair every day of the year, including holidays and weekends. When you call after hours, a live dispatcher will connect you with the on-call technician, who can usually arrive anywhere in the Harrogate area within 60–90 minutes, fully equipped to restore heat on the first visit whenever possible.
How much will my heating repair cost?
Before any work begins, your technician performs a full diagnostic and presents a written, flat-rate quote that covers labor, parts, and tax—so there are no surprise charges. Minor repairs (e.g., igniter replacement or thermostat recalibration) typically range from £90–£180, while more complex fixes such as blower motor or heat exchanger replacement can cost £250–£700. We also offer financing options and accept most major credit cards.
Are your repairs backed by a warranty?
Absolutely. All parts we install are covered by the manufacturer’s warranty (generally 1–10 years, depending on the component), and we add our own 12-month labour guarantee. If the same part we replaced fails within that period, we’ll return and fix it at no additional cost.
How can I tell if my heating system needs professional repair?
Common warning signs include: • Uneven or insufficient heat • Unusual noises (banging, squealing, or rattling) • Short cycling or system constantly running • Spikes in energy bills • Frequent thermostat adjustments needed • Yellow or flickering burner flame (for gas units) If you notice any of these issues, shut off the system if it seems unsafe and schedule a service call. Prompt repairs prevent costlier damage and improve energy efficiency.
Do you provide ongoing maintenance to prevent future breakdowns?
Yes. We offer seasonal maintenance plans that include a 20-point inspection, cleaning, safety checks, and performance tuning. Members receive priority scheduling, 10% off repairs, and documented service records—which can help keep manufacturer warranties valid and extend equipment lifespan.