Genuine Replacement Parts
Genuine Replacement Parts | Heat Repair | Heating and Air Conditioning
When your home’s comfort depends on reliable heat, you need more than a quick fix—you need the right parts, installed by pros who know their craft. HEP’s genuine replacement parts are sourced directly from leading manufacturers, so every blower motor, igniter, or control board we bring to your door meets or exceeds original specs. Our technicians arrive with fully stocked vans, ready to diagnose, swap out worn-down components, and restore your system’s peak efficiency without delays or guesswork.
That commitment to authentic parts is what makes our heat repair service stand out. By pairing factory-fresh hardware with decades of HVAC expertise, we eliminate repeat breakdowns, lower energy bills, and keep warranties intact. Whether it’s a midnight no-heat emergency or a scheduled tune-up, count on HEP to bring the warmth back—fast, dependable, and built to last.
FAQs
What are genuine replacement parts and why are they important for heating and air-conditioning repairs?
Genuine replacement parts—also called Original Equipment Manufacturer (OEM) parts—are components produced or authorized by the original system manufacturer. They are engineered to the exact specifications of your furnace, heat pump, or air handler. Using genuine parts preserves equipment warranties, ensures a precise fit, maintains factory-rated efficiency, and reduces the risk of premature failure that can occur with aftermarket or universal parts.
How do I know which part my heating system needs to restore proper operation?
The best approach is to have a certified HVAC technician perform a diagnostic inspection. Technicians use specialized tools to read fault codes, measure voltages, and check airflow and combustion data. This process pinpoints whether the issue is, for example, a faulty igniter, blower motor, control board, thermostat sensor, or gas valve. Once identified, the exact model and serial numbers of your equipment are matched to the correct OEM part to guarantee compatibility.
Will installing genuine replacement parts improve energy efficiency and comfort?
Yes. Because OEM parts are manufactured to original design tolerances, they restore your system’s ability to operate at its published efficiency rating (AFUE, SEER, or HSPF). For instance, a new OEM draft inducer motor will move the precise airflow needed for clean combustion, minimizing fuel waste. Accurate operation translates into steadier temperatures, lower utility bills, and less wear on other components.
How quickly can you obtain and install genuine parts after the problem is diagnosed?
We stock the most common heating and AC components—igniters, flame sensors, capacitors, motors, and control boards—in our service vehicles for same-day repairs. Less common parts are sourced directly from the manufacturer or an authorized distributor. In most cases, we receive OEM parts within 24–48 hours. Once the part arrives, installation typically takes one to three hours, and your system is fully tested before we leave.
Are genuine replacement parts covered by a warranty?
Yes. Most OEM parts come with a manufacturer’s warranty ranging from one to five years. When we supply and install the part, our company adds a labor warranty (commonly 90 days to one year) on top of the manufacturer coverage. If the part fails within the warranty period under normal use, both the part and our labor to replace it are covered at no extra cost to you.
Can I replace heating components myself to save money?
We strongly advise against DIY repairs on furnaces, boilers, or heat pumps. Heating systems involve electricity, natural gas, refrigerant, or high temperatures, all of which present safety hazards. Incorrect installation of parts such as gas valves or control boards can lead to carbon monoxide leaks, electrical shorts, voided warranties, and further damage. Hiring a licensed HVAC professional ensures the repair meets local codes, maintains warranty protection, and restores safe, efficient operation.