- HEP Heat and Air
- Preventative Maintenance Plans

Preventative Maintenance Plans
Preventative Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Heiskell
When Heiskell’s summer heat kicks in, the last thing you want is an unexpected breakdown. HEP’s preventative maintenance plans keep your air conditioning in peak shape by tackling small issues before they become expensive emergencies. Our certified technicians arrive twice a year to deep-clean coils, tighten electrical connections, test refrigerant levels, and calibrate thermostats—actions that restore lost efficiency and keep energy bills under control.
Beyond comfort, membership pays off with priority scheduling, waived overtime fees, and exclusive discounts on any repairs or indoor air quality upgrades you choose down the road. You’ll extend the life of your equipment, protect your warranty, and enjoy the peace of mind that comes from knowing a local, trusted team has your system covered all season long.
FAQs
What does a preventative maintenance plan for heating and air conditioning include?
Our plans cover two seasonal tune-ups per year—one for your air conditioner in spring and one for your furnace or heat pump in fall. Each visit includes a 25-point inspection, cleaning of coils and burners, lubrication of moving parts, tightening of electrical connections, thermostat calibration, filter replacement, and a full safety check. You’ll also receive priority scheduling and no-trip-charge service calls if repairs are needed between visits.
How will a maintenance plan save me money in Heiskell’s climate?
Regular maintenance keeps your system running at peak efficiency, which can cut energy use by 10–20% during hot, humid summers and chilly winters in Heiskell. Preventative checks also catch small issues—like low refrigerant or a loose belt—before they turn into major breakdowns, saving you hundreds in emergency repairs and extending equipment life by several years.
How often will a technician visit my home?
You’ll receive two scheduled visits per 12-month cycle: one AC tune-up in March –May and one heating tune-up in September–November. If we detect a developing problem that needs a follow-up, we’ll return at no extra labor charge. Emergency service is available 24/7 for plan members, with response times typically under four hours.
Is the maintenance plan transferable if I sell my house?
Yes. If you move, you can either transfer the remaining term of your plan to the new homeowner—adding value to the sale—or apply the unused balance as credit toward a new plan at your next residence within our Heiskell service area.
Does the plan affect my manufacturer’s warranty?
Definitely in a positive way. Most HVAC manufacturers require documented annual maintenance to keep warranties valid. Our plan meets or exceeds those requirements, and after each visit you’ll receive a digital service report you can show the manufacturer if a warranty claim ever arises.
What happens if my system breaks down between scheduled visits?
Plan members receive priority status for emergency calls. There is no diagnostic fee, and you’ll get a 15% discount on any parts needed. Because your system is inspected semiannually, breakdowns are rare, but if they occur you’ll be first in line and back to comfort quickly.