Service Vans

HEP Heat and AirService Vans

Service Vans | Heat Repair | Heating and Air Conditioning | Heiskell

When the chill of a Heiskell winter sneaks into your home, HEP’s bright yellow service vans roll out with everything needed to chase it away. Our certified technicians arrive stocked with parts, tools, and the know-how to diagnose any furnace hiccup on the spot, restoring warmth before the coffee cools. From vintage boilers to high-efficiency heat pumps, we treat every system like it’s our own, explaining fixes in plain English and backing them with transparent, upfront pricing.

Customers trust HEP because we go beyond quick heat repair; we safeguard your comfort for seasons to come. Expect courteous reminders before arrival, tidy work areas after departure, and a satisfaction guarantee that turns first-time callers into lifelong clients. Wherever you live in Heiskell, one call brings the van, the expertise, and the cozy temperatures you deserve.

FAQs

What types of heating systems do you repair in Heiskell?

Our technicians are trained to diagnose and repair a full range of residential and light-commercial heating equipment, including gas furnaces, electric furnaces, heat pumps, ductless mini-splits, and packaged rooftop units. Whether your system is a newer high-efficiency model or an older unit that’s nearing retirement, we carry the parts, tools, and factory-approved procedures needed to restore safe, reliable heat.

How quickly can Service Vans respond to a no-heat emergency in Heiskell?

Because we keep fully stocked service vans stationed in the Anderson County and North Knoxville area, we can usually arrive at most Heiskell addresses within 1–2 hours of your call. During extreme weather or after-hours periods, our 24/7 emergency dispatch prioritizes no-heat situations, so you’ll speak with a live representative and have a technician on the way—day, night, weekends, and holidays.

What are the signs that my heating system needs professional repair rather than a DIY fix?

Call us if you notice any of the following: the furnace cycles on and off rapidly (short-cycling), produces lukewarm or no air, emits unusual odors or loud noises, causes a sudden spike in utility bills, or trips the breaker repeatedly. These symptoms often point to problems such as cracked heat exchangers, failing blower motors, refrigerant leaks (heat pumps), or unsafe gas valve operation—issues that require specialized tools and safety testing only a licensed HVAC professional can provide.

Are your heat-repair technicians certified and insured?

Yes. Every member of our service team holds EPA Section 608 certification for safe refrigerant handling, along with North American Technician Excellence (NATE) credentials in heating and heat pump service. Service Vans Heating & Air Conditioning is fully licensed in Tennessee and carries both general liability and workers’ compensation insurance, so you’re protected while we work on your property.

Do you offer any warranties or guarantees on your heat-repair work?

Absolutely. All repair parts we install are backed by a minimum one-year manufacturer’s warranty, and we add our own 90-day labor guarantee. If the same component fails within that window due to workmanship, we’ll return and fix it at no cost. For customers enrolled in our Comfort Club maintenance plan, labor coverage extends to a full year and you receive priority scheduling plus a 15 % discount on future repairs.

How do I schedule a heat repair appointment and what areas around Heiskell do you serve?

To book service, call our main line at 865-555-HEAT, use the “Schedule Now” form on this page, or text us for a quick call-back. We provide same-day appointments Monday through Saturday and 24/7 emergency service. In addition to Heiskell, we serve Clinton, Powell, Halls Crossroads, Andersonville, Karns, and all surrounding ZIP codes. If you’re unsure whether you’re in our coverage area, just give us a call and we’ll let you know within minutes.

HEP Heat and Air
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(423) 228-7742