- HEP Heat and Air
- Heat-pump Repair

Heat-pump Repair
Heat-pump Repair | Heating and Air Conditioning | Heiskell
When your heat pump falters in the middle of a chilly Heiskell night or a humid Tennessee afternoon, HEP swoops in with the quick, no-nonsense expertise your comfort demands. Our certified technicians diagnose issues fast, arrive with fully stocked vans, and restore your system to full efficiency—often in a single visit. From strange noises to sudden shutdowns, we handle every quirk a heat pump can throw your way, all while keeping energy savings front and center.
Residents and businesses across Heiskell trust HEP for dependable heating and air conditioning solutions because we treat every call like an emergency. Transparent pricing, 24/7 availability, and a satisfaction guarantee mean you can relax while we get the job done right. Schedule your heat-pump repair today and feel the HEP difference the moment we knock on your door.
FAQs
How can I tell my heat pump in Heiskell needs professional repair?
Watch for weak airflow, rooms that never reach the set temperature, short cycling, unusual noises (grinding, squealing, rattling), ice buildup on the outdoor unit in mild weather, unpleasant odors, or a sudden jump in electric bills. Any of these symptoms usually means a component such as the refrigerant charge, reversing valve, defrost sensor, or blower motor needs attention. Calling a certified technician early prevents bigger, costlier breakdowns.
How quickly can your technicians reach my home in Heiskell for emergency service?
Because our dispatch center is located just 15 minutes from most Heiskell neighborhoods, we offer same-day service for calls placed before 3 p.m. and 24/7 emergency dispatch for no-heat or no-cool situations. Most customers receive a technician at their door within 2–4 hours, and the truck arrives stocked with the common parts used on the majority of heat-pump brands so we can finish repairs in one visit whenever possible.
What are the most common heat-pump problems you repair in the Heiskell area?
The issues we see most often include low refrigerant due to microscopic leaks, malfunctioning reversing valves that prevent switching between heating and cooling modes, seized outdoor fan motors, dirty indoor coils that restrict airflow, frozen outdoor coils caused by failed defrost controls, and faulty thermostat or control boards. Our technicians carry electronic leak detectors, OEM valve kits, universal fan motors, and advanced diagnostic tools to resolve all of these problems quickly.
How much does heat-pump repair usually cost and do you provide upfront pricing?
After an $89 diagnostic visit (waived with repair), the typical repair in Heiskell ranges from $175 for a capacitor replacement to $750 for a reversing valve or ECM blower motor. You’ll receive a written estimate before any work begins, showing parts, labor, and tax. We also offer flat-rate pricing, so the invoice never changes even if the job takes longer than expected, and we accept most major credit cards plus convenient financing on larger repairs.
Will repairing my heat pump really improve energy efficiency and lower utility bills?
Absolutely. A heat pump running with the correct refrigerant charge and clean coils operates up to 20 % more efficiently. Replacing a worn compressor contactor or faulty sensor can eliminate short cycling, which in turn lowers energy use and wear. Customers who fix airflow restrictions and restore proper defrost cycles often see monthly electric bills drop by $25–$40 during peak heating or cooling seasons.
Do you service all brands sold in Heiskell and is any warranty included?
Yes. Our technicians are factory-trained on Trane, Carrier, Rheem, Lennox, Goodman, York, Bosch, and Mitsubishi, as well as many discontinued models. We use OEM or high-quality aftermarket parts that meet or exceed original specifications. Every repair is backed by a 1-year parts and labor warranty, and many components—such as compressors and coils—may still be covered under the manufacturer’s longer parts warranty, which we help you process at no extra charge.