Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Hillsboro
When summer in Hillsboro turns up the heat, HEP’s certified technicians are ready to dial it back with reliable, energy-smart air conditioning solutions. Backed by rigorous training and years of field experience, our team arrives on time, listens to your comfort concerns, and pinpoints issues fast—whether it’s a worn-out compressor, poor airflow, or an unexpected spike in utility bills. We work with all major brands, so you’ll never feel locked into one option, and we stand behind every repair or installation with transparent pricing and a satisfaction guarantee.
From preventative maintenance that keeps coils sparkling clean to complete system upgrades that slash energy costs, HEP delivers service that’s as friendly as it is professional. Customers say they notice the difference right away: quieter rooms, steadier temperatures, and more money left in their pockets. When you want the job done right the first time, trust the hometown experts who treat your home like their own—call HEP and feel the cool confidence of true comfort.
FAQs
How often should I have my air conditioner serviced in Hillsboro’s climate?
Because Washington County experiences damp winters and warm, often dusty summers, we recommend a comprehensive AC tune-up once a year—ideally in early spring before you first turn the system on. Annual service keeps coils clean, checks refrigerant levels, verifies electrical safety, and preserves the manufacturer’s warranty. A well-maintained unit can operate up to 25 % more efficiently and last several years longer than a neglected one.
What are the most common signs my air conditioner needs repair or replacement?
Warning signs include weak airflow, warm air coming from supply vents, unusual noises (grinding, banging, or hissing), water or refrigerant leaks around the unit, repeated short cycling, and energy bills that climb without a change in usage. If your system is more than 12–15 years old and requires frequent or expensive repairs—such as a failed compressor or leaking evaporator coil—replacement is often the most cost-effective solution.
Are your Hillsboro HVAC technicians certified, and why does certification matter?
Yes. Every field technician on our team is EPA Section 608–certified and has passed NATE (North American Technician Excellence) core and specialty exams for air conditioning service. Certification ensures technicians understand refrigerant handling laws, local Oregon building codes, and the latest diagnostic procedures. For homeowners, this translates into safe refrigerant management, code-compliant workmanship, valid equipment warranties, and accurate repairs completed right the first time.
What can I do to lower cooling costs and improve efficiency?
Start with routine filter changes—every 1–3 months in summer. Keep supply and return vents unobstructed, and use a programmable or smart thermostat to raise the set point when you’re away. Our technicians can perform an energy audit, seal duct leaks, clean condenser coils, and recommend high-efficiency equipment or variable-speed air handlers. Installing proper attic insulation and shade-producing landscaping can further reduce the heat load on your AC system.
Which air conditioner brands do you install and service?
We install industry-leading brands such as Trane, Carrier, Lennox, Rheem, and Daikin, but our certified technicians are trained to diagnose and repair virtually all makes and models—including Goodman, York, Bryant, American Standard, and Mitsubishi ductless systems. We maintain an extensive OEM and universal parts inventory on our service vehicles, allowing most repairs to be completed in a single visit.
Do you provide 24/7 emergency AC repair in Hillsboro, and how fast can you arrive?
Yes. During the cooling season we offer true 24/7 emergency service, including nights, weekends, and holidays. Calls received after hours are routed to an on-call dispatcher who can have a certified technician at your door—usually within two hours inside the Hillsboro city limits and western Portland suburbs. Our trucks are fully stocked, so even after-midnight repairs can often be finished on the spot to restore your comfort quickly.