- HEP Heat and Air
- Emergency Repair

Emergency Repair
Emergency Repair | Air Conditioning | Heating and Air Conditioning | Hillsboro
When the Tennessee heat turns relentless, Hillsboro homeowners know there’s no time to wait—comfort depends on fast, flawless air conditioning service. HEP’s emergency repair team is standing by day or night, arriving in fully stocked trucks that let us diagnose and fix most issues on the first visit. From a sudden refrigerant leak to a system that’s simply blowing hot air, our certified techs deliver the cool relief you need with upfront pricing and a satisfaction guarantee.
We treat every call like a neighbor in need, because you are. Expect courteous pros who respect your home, explain every option, and restore dependable efficiency that can trim energy bills long after the crisis is over. Whether your unit is one season old or pushing retirement age, trust HEP to keep Hillsboro’s summers bearable with expert air conditioning care at the speed of now.
FAQs
What situations qualify as an air-conditioning emergency in Hillsboro?
Any problem that threatens your family’s safety, health, or home comfort is treated as an emergency. This includes total A/C failure during a heat wave, refrigerant leaks, electrical burning smells, smoke coming from the air handler or outdoor unit, frozen coils that stop cooling, and any system malfunction that could cause property damage such as overflowing condensate lines.
How quickly can your technicians arrive for an emergency A/C repair in the Hillsboro area?
We dispatch 24/7 from our local Hillsboro hub and typically arrive within 60–90 minutes of your call. During peak-demand heat waves we triage requests by urgency (families with elderly, infants, or medical conditions receive priority), but our goal is to have every emergency customer seen the same day—usually within the hour.
Do you service all air-conditioner brands and models?
Yes. Our EPA-certified technicians are trained on every major residential and light-commercial brand, including Trane, Lennox, Carrier, Rheem, Goodman, Daikin, Mitsubishi, and York. We stock common OEM and universal parts on our service trucks, so most repairs can be completed in a single visit.
What should I do while waiting for the emergency repair technician?
1) Turn the thermostat to OFF to prevent further damage. 2) If safe, switch the indoor fan to ON to help melt ice on coils. 3) Check that breakers are on and replace any dirty filters—you might restore limited cooling. 4) Mop up condensate spills and place a pan under drips to protect flooring. 5) Never open panels or handle refrigerant yourself; leave electrical and refrigerant work to the pros.
How much does an emergency A/C repair typically cost?
Our diagnostic fee for emergencies in Hillsboro is $129, which is waived when you authorize the repair. After diagnosis the technician presents a flat-rate upfront price based on the national labor guide and parts required—no hourly surprises. Typical emergency repairs range from $180 for a capacitor up to $1,200 for a compressor contactor and refrigerant recharge. We accept major credit cards, offer 0% short-term financing, and honor manufacturer warranties whenever applicable.
Can an older air conditioner be repaired the same night, or will I need a replacement?
In most cases we can restore cooling the same night—even on systems 15–20 years old—by replacing failed electrical components, motors, or refrigerant components. However, if the compressor is seized or the system uses R-22 refrigerant that’s no longer available, a replacement may be the more cost-effective choice. Our technician will explain all options, provide written estimates for both repair and replacement, and never pressure you into a decision. If you do choose a new unit, we can install temporary portable cooling to keep you comfortable until installation day.