Fast Response Times
Fast Response Times | Air Conditioning | Heating and Air Conditioning | Hillsboro
When Hillsboro heats up, every minute without cool relief feels like an hour. That’s why HEP’s Fast Response Times team is on standby, arriving quickly with the tools, parts, and know-how to restore dependable air conditioning before the temperature—or your frustration—has time to climb. Our certified technicians diagnose issues on the spot, explain your options in plain language, and get to work immediately, so you can get back to enjoying a perfectly balanced indoor climate.
From precision tune-ups that lower energy bills to full system replacements backed by industry-leading warranties, we tailor every solution to your home, your budget, and our community’s unique climate. Experience friendly service, transparent pricing, and workmanship that’s built to last—all delivered at the speed Hillsboro homeowners count on. Call, click, or text, and HEP will be at your door before the sweat has a chance to start.
FAQs
How quickly can you respond to an air-conditioning emergency in Hillsboro?
Because we keep fully stocked service vehicles and on-call technicians throughout Washington County, we can usually arrive at any home or business in Hillsboro within 60–90 minutes of your call. During peak summer heat waves we prioritize no-cool situations and medically sensitive customers to make sure you get relief as fast as possible.
What parts of the Hillsboro area do you cover?
Our dispatch center is located right in Hillsboro, and we routinely serve the surrounding communities of Aloha, Cornelius, North Plains, Forest Grove, Beaverton, and parts of Tigard and Portland’s west side. If you’re unsure whether you’re in our service radius, just call—chances are we can get to you the same day.
Is there an additional fee for after-hours or weekend air-conditioning repairs?
No. We built our reputation on rapid, reliable service, so we do not impose a premium or "overtime" surcharge for calls that come in evenings, weekends, or holidays. You pay the same transparent, flat-rate pricing you would receive during normal business hours.
Which air-conditioner brands and models can you repair or install?
Our EPA-certified technicians are factory-trained on every major brand sold in the Pacific Northwest, including Carrier, Trane, Lennox, Goodman, Daikin, Rheem, Ruud, Bryant, Mitsubishi, and Fujitsu. We stock universal parts for common breakdowns and have supplier partnerships that let us get brand-specific components within 24 hours.
How do I know if my AC issue needs immediate attention or can wait for a regular appointment?
Call us right away if you notice no cool air, unusual burning smells, electrical sparking, frozen coils, or water leaking near electrical components—these can escalate to equipment failure or safety hazards quickly. Less urgent signs such as mild temperature swings, short cycling, or higher energy bills can usually wait a day or two, but even then we can often schedule a same-day slot to prevent the problem from worsening.
What preventive steps can I take to avoid future AC breakdowns?
• Replace or clean your air filter every 30–60 days during cooling season. • Keep outdoor condenser coils free of leaves, grass clippings, and debris. • Pour a cup of diluted bleach into the condensate drain line each spring to reduce algae buildup. • Schedule our 21-point professional maintenance tune-up at least once a year; this service checks refrigerant charge, electrical connections, fan motor amperage, thermostat calibration, and more. • Enroll in our Comfort Club, which provides priority scheduling, two annual tune-ups, and a 15% repair discount—members seldom experience surprise breakdowns because we catch issues early.