Air Conditioner
Air Conditioner | Air Conditioning | Heating and Air Conditioning | Hixson
When summer heat or winter chills roll into Hixson, locals call on HEP for reliable air conditioning solutions that keep every room perfectly comfortable. Our certified technicians arrive on time, listen to your concerns, and tailor repairs, replacements, or tune-ups to match your home’s exact needs. From whisper-quiet, high-efficiency systems to smart thermostats that learn your schedule, we install and service equipment designed to lower energy bills without sacrificing comfort.
HEP backs every job with transparent pricing, friendly service, and 24/7 emergency support, so you’re never left sweating—or shivering—when the weather turns. Discover why families and businesses across Hixson trust us for hassle-free heating and air conditioning performance all year long.
FAQs
What size air conditioner do I need for my Hixson home?
The right AC size depends on your home’s square footage, insulation quality, number of windows, ceiling height, and even the amount of shade on your property. A common rule of thumb is 20–25 BTUs of cooling per square foot, but this is only a starting point. Because Hixson is in climate zone 4A—hot, humid summers and mild winters—an in-home load calculation (Manual J) provides the most accurate sizing. Our comfort consultants measure rooms, assess ductwork, and factor in local humidity to recommend a system that avoids short-cycling, maximizes efficiency, and maintains consistent comfort.
How often should my air conditioning system be serviced?
For peak performance in Hixson’s humid summers, schedule professional maintenance once a year—ideally in early spring before temperatures rise. A tune-up includes inspecting refrigerant levels, cleaning the condenser coil, checking electrical connections, calibrating the thermostat, flushing the condensate drain, and lubricating moving parts. Regular service lowers energy bills by up to 15 %, extends equipment life, maintains manufacturer warranties, and helps prevent emergency breakdowns during the hottest days.
What is SEER2 and why does efficiency matter in Tennessee?
SEER2 (Seasonal Energy Efficiency Ratio 2) is the updated federal efficiency rating that became effective in 2023. It measures how much cooling an air conditioner delivers per unit of electricity used, reflecting new test procedures that better simulate real-world conditions. In the Southeast region—including Tennessee—the minimum allowed SEER2 rating for new central AC systems is 14.3. Choosing a higher-efficiency unit (15–20 SEER2) can cut cooling costs by 25–40 %, reduce carbon footprint, and may qualify you for TVA energy rebates and federal tax credits.
Can a heat pump cool my home as effectively as a traditional AC?
Yes. A heat pump functions as an air conditioner in summer, extracting heat from indoors and releasing it outside. Modern high-efficiency, variable-speed heat pumps deliver the same cooling performance as standalone AC units while also providing heating in winter. In Hixson’s moderate winter climate, a heat pump can handle most heating loads; backup electric or gas heat strips engage only during extreme cold snaps, keeping energy use low year-round.
How do I know whether to repair or replace my older air conditioner?
Consider replacement when: (1) your AC is 10–15 years old; (2) repairs exceed 30 % of the cost of a new system; (3) your energy bills have risen 20 % or more; (4) you experience frequent refrigerant leaks or compressor issues; or (5) the unit still uses phased-out R-22 refrigerant. A new high-efficiency system often pays for itself through lower utility bills and fewer service calls. Our technicians provide a transparent cost-benefit analysis so you can make an informed decision.
Do you provide 24/7 emergency AC repair in Hixson, and what can I expect?
Absolutely. We have certified technicians on call 24 hours a day, 365 days a year—including holidays—to handle sudden breakdowns, refrigerant leaks, and thermostat failures. When you call, a dispatcher gathers details and routes the nearest service vehicle; average arrival time within Hixson is 2 hours or less. Technicians arrive with fully stocked trucks, diagnose the problem, present upfront pricing, and complete most repairs on the first visit so you can quickly return to a cool, comfortable home.