Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Hixson
When the Tennessee heat settles over Hixson, nothing feels better than dependable air conditioning that fires up on cue and keeps every room perfectly chilled. HEP’s certified technicians arrive with advanced diagnostics, stocked service vans, and a neighbor-friendly attitude that turns stressful breakdowns into quick fixes. From precision tune-ups to energy-efficient system replacements, we focus on lowering utility bills and extending equipment life so you can relax in cool, clean comfort all season long.
Customers choose HEP because we stand behind every appointment with upfront pricing, honest recommendations, and workmanship backed by industry-leading warranties. Whether your AC is struggling to keep up, making odd noises, or simply due for a preventive check, our licensed pros are ready 24/7 to restore your peace of mind—and the refreshing indoor climate you love—right here in Hixson.
FAQs
What air-conditioning services do your certified technicians provide in Hixson?
Our team handles the full spectrum of residential and light-commercial AC needs, including new system design and installation, seasonal tune-ups, precision diagnostics, refrigerant leak detection, thermostat upgrades, ductwork repair, indoor-air-quality add-ons, and complete system replacement. Every service call is performed by an EPA-certified, factory-trained technician who follows manufacturer guidelines and local Hixson building codes.
How often should I schedule maintenance for my air conditioner?
We recommend a professional tune-up once a year—ideally in early spring before the cooling season starts. During maintenance we clean coils, check refrigerant charge, tighten electrical connections, calibrate the thermostat, inspect the blower assembly, and verify safe, efficient operation. Annual service can cut energy costs by up to 15 %, reduce breakdowns, preserve the manufacturer’s warranty, and extend equipment life by several years.
What are the signs that my AC needs repair versus full replacement?
Common repair indicators include warm air from the vents, weak airflow, short cycling, unusual noises, higher humidity, or a sudden spike in utility bills. Replacement becomes more cost-effective when the unit is over 10–15 years old, uses R-22 refrigerant, needs repeated repairs, or requires a major component like a compressor that costs more than 40 % of a new system. Our technicians perform a load analysis and cost-benefit calculation to help you decide confidently.
Are your technicians licensed and insured?
Yes. Every specialist holds a Tennessee HVAC license, EPA Section 608 certification for safe refrigerant handling, and full liability and workers-compensation insurance. We also participate in ongoing manufacturer training and NATE (North American Technician Excellence) coursework to stay current with evolving technology and code requirements.
Do you offer emergency AC repair services in Hixson?
Absolutely. We provide 24/7 emergency response throughout Hixson and the surrounding communities, including nights, weekends, and holidays. A live dispatcher answers your call, and a fully stocked service vehicle is dispatched to restore cooling as quickly as possible. Up-front pricing and a workmanship guarantee apply even during after-hours visits.
How can I improve energy efficiency and indoor comfort with my current AC system?
Start with a professional maintenance visit and proper filter changes every 1–3 months. Sealing and insulating ductwork, installing a programmable or smart thermostat, and ensuring correct refrigerant charge can lower cooling costs. You may also benefit from zoning dampers, high-performance air filters, or UV lights to enhance airflow and air quality. Our technicians can perform a home-energy audit and recommend targeted upgrades that often pay for themselves in reduced utility bills.