In-home Assessment
In-home Assessment | HVAC Unit Replacement | Heating and Air Conditioning | Hixson
When your comfort is on the line, HEP’s free in-home assessment brings licensed experts right to your Hixson doorstep. We inspect every coil, vent, and thermostat, then translate tech-speak into clear options that fit your home and your budget. From spotting hidden efficiency losses to confirming when simple repairs just won’t cut it, our team makes sure you never pay for more—or settle for less—than you need.
If our thorough evaluation shows it’s time for an HVAC unit replacement, we streamline the entire process: sizing the perfect system, securing rebates, and installing with precision that protects warranties and maximizes energy savings. You’ll feel the difference the moment we fire up your new equipment—quieter runs, lower bills, and year-round peace of mind backed by HEP’s 24/7 support. Book your assessment today and see why Hixson homeowners trust HEP to keep the air just right.
FAQs
What happens during an in-home HVAC assessment in Hixson?
One of our certified comfort consultants comes to your Hixson residence to evaluate your current heating and cooling equipment, measure each room, inspect ductwork, check insulation levels, and review energy bills. We then discuss your comfort goals, budget, and any problem areas (hot or cold spots, high humidity, noise). This data lets us size and recommend the ideal replacement unit and provide an accurate, itemized quote.
How long does the assessment take and do I need to prepare anything?
Most assessments take 60-90 minutes. You don’t have to move furniture or prepare the attic—just make sure we have clear access to indoor and outdoor units, electrical panels, and any crawl spaces. Having the past 12 months of energy bills handy helps us calculate potential savings.
Is the in-home assessment really free, and will I be pressured to buy on the spot?
Yes, the assessment is 100 % free for homeowners in Hixson and surrounding areas. Our consultant will present options and answer questions, but you will never be pressured to sign right away. We leave you with a written proposal that is valid for 30 days so you can decide at your own pace.
How do you determine the right size HVAC unit for my home?
We perform a Manual J load calculation, which factors in square footage, insulation R-values, window types, local climate data for the 37343 ZIP code, and household occupancy. This scientific approach prevents the common problems of oversizing (short cycling, high humidity) and undersizing (inadequate heating/cooling, high energy bills).
What financing or rebate options are available for a replacement system in Hixson?
We partner with multiple lenders to offer 0 % APR plans, low-interest loans, and deferred payment options for qualified homeowners. TVA EnergyRight rebates, manufacturer incentives, and possible federal tax credits for high-efficiency heat pumps or furnaces can further reduce your out-of-pocket cost. During the assessment we’ll outline every program you qualify for and handle the paperwork.
How soon after the assessment can my new HVAC system be installed?
Standard equipment is usually in stock and can be installed within 2–5 business days after you approve the quote. Specialty or high-efficiency models might take 1–2 weeks if they need to be ordered. Typical installation takes one full day, and we always test the system, remove the old unit, and leave the workspace clean before we leave.