NATE-certified Installers
NATE-certified Installers | HVAC Unit Replacement | Heating and Air Conditioning | Hixson
When the Tennessee heat or those chilly valley winds push your old system past its limits, HEP’s NATE-certified installers are ready to step in with precision, professionalism, and hometown courtesy. From the moment we arrive at your Hixson home, you’ll notice the difference: clear communication, spotless work areas, and a meticulous approach that protects your comfort as well as your budget. Our specialists analyze your home’s size, insulation, and airflow patterns, then match you with a high-efficiency system that can lower energy bills while keeping every room perfectly tempered.
Whether you’re upgrading for better air quality, improved efficiency, or simple peace of mind, our team handles the entire HVAC unit replacement process—from removing the old equipment to registering warranties—so you can relax and enjoy reliable comfort all year long. Ready to breathe easier? Call or click today and discover why neighbors all across Hixson trust HEP for honest advice, transparent pricing, and service that’s backed by a 100% satisfaction guarantee.
FAQs
What does it mean to have a NATE-certified installer, and why should I care when replacing my HVAC system?
NATE (North American Technician Excellence) certification is the industry’s highest standard for technical knowledge and hands-on proficiency. A NATE-certified installer has passed rigorous exams on residential heating, cooling, and refrigeration systems and stays current through ongoing training. Choosing a NATE professional ensures your new HVAC unit is installed to manufacturer specifications, meets local Hixson codes, and operates at peak efficiency, which helps lower energy bills, reduces the chance of premature breakdowns, and protects the validity of your equipment warranty.
How can I tell whether it’s time to replace my HVAC unit instead of repairing it again?
In general, consider replacement when your system is 10–15 years old, requires frequent or costly repairs, uses R-22 refrigerant, or struggles to keep your Hixson home comfortable. A simple rule of thumb is the 5,000 Rule: multiply the repair cost by the system’s age—in dollars. If the total exceeds $5,000, replacement is usually the better investment. Our technicians perform a full diagnostic and cost-benefit analysis so you can make an informed decision.
What types of heating and air conditioning systems do you install for Hixson homeowners?
We install high-efficiency central air conditioners, gas furnaces, heat pumps, dual-fuel hybrid systems, ductless mini-splits, and packaged rooftop units. Brands include Trane, Carrier, Lennox, Rheem, and Mitsubishi Electric. We recommend equipment based on your home’s square footage, insulation level, duct design, and your comfort goals—whether that’s maximizing energy savings, improving indoor air quality, or qualifying for rebates.
How long will an HVAC replacement take, and will I be without heating or cooling?
A standard like-for-like replacement typically takes one full day—about 6–10 hours—from equipment removal to commissioning and start-up. More complex jobs that involve duct modifications or electrical upgrades may extend into a second day. We schedule installations so that your old system stays online until we’re ready to swap units, minimizing downtime. If the weather is extreme, we can provide temporary cooling or heating solutions.
Are there rebates, tax credits, or financing options available for new HVAC installations in Hixson?
Yes. Qualifying ENERGY STAR® heat pumps and air conditioners can earn federal tax credits of up to 30% (capped at $2,000). Tennessee Valley Authority (TVA) rebates range from $150–$500 for high-efficiency systems, and EPB customers may be eligible for additional incentives. We offer 0% APR financing for up to 18 months with approved credit, plus low-interest plans up to 120 months. Our staff files all rebate paperwork for you and provides the necessary tax credit documentation.
How do you determine the correct size and efficiency rating for my new HVAC unit?
Proper sizing starts with an ACCA Manual J load calculation, which measures your home’s square footage, insulation, window area, air leakage, and orientation to the sun. We then use Manual S to match the load to specific equipment and Manual D to ensure ducts can deliver the required airflow. This scientific approach prevents the common problems of oversized systems—humidity issues, short cycling, and higher energy costs—and guarantees optimum comfort and efficiency for Hixson’s humid subtropical climate.