- HEP Heat and Air
- Maintenance Alerts

Maintenance Alerts
Maintenance Alerts | Thermostat Upgrades | Heating and Air Conditioning | Hixson
When Hixson homeowners join HEP’s Maintenance Alerts program, they get more than routine heating and air conditioning check-ups—they receive timely recommendations for thermostat upgrades that elevate comfort and slash energy bills. Our certified technicians monitor system performance all year, sending you instant alerts before minor temperature swings turn into major headaches. Whether you’re battling August humidity or a surprise October chill, we make sure your HVAC reacts faster and runs smarter.
By integrating smart controls, Wi-Fi connectivity, and eco-friendly scheduling, thermostat upgrades let you adjust the climate of your home from anywhere, at any time. Pair that convenience with HEP’s same-day service, transparent pricing, and local expertise, and you’ll discover a worry-free path to perfect indoor air. Sign up today and feel the difference every season.
FAQs
What are HVAC maintenance alerts, and how do they work with modern thermostats?
Maintenance alerts are automated notifications generated by today’s programmable and smart thermostats that remind you when it’s time to change filters, schedule seasonal tune-ups, or address detected performance issues. Sensors inside the thermostat track run-time hours, temperature swings, and in some models even airflow. When a preset threshold is reached, you receive an alert on the thermostat screen, a mobile app, or via email/SMS so you can act before minor wear turns into a costly breakdown.
How can upgrading my thermostat improve heating and cooling efficiency in my Hixson home?
Upgrading to a Wi-Fi or smart thermostat can lower annual utility bills by 8–15 % on average. Features such as learning algorithms, geo-fencing, and occupancy sensors adjust temperature automatically when you’re away, while advanced scheduling fine-tunes comfort when you’re home. In Hixson’s humid summers and cool winters, these adjustments reduce compressor and furnace run time, cutting energy consumption and extending HVAC equipment life.
How often should I schedule professional HVAC maintenance if I rely on thermostat alerts?
Even with smart alerts, the industry still recommends two professional maintenance visits each year—one in spring for the cooling system and one in fall for the heating system. Thermostat reminders help you remember filter changes or unexpected issues between visits, but they don’t replace a full inspection, cleaning of coils, safety checks, and refrigerant or gas pressure testing performed by a licensed technician.
What signs indicate my current thermostat may need to be replaced or upgraded?
Common indicators include temperature swings of more than 2–3 °F from the set point, a blank or flickering display, frequent short cycling of the HVAC system, or the inability to maintain programmed schedules. If your thermostat is more than 10 years old, lacks Wi-Fi connectivity, or still uses mercury-filled mechanical contacts, an upgrade will provide better accuracy, lower energy costs, and modern features like voice control and remote monitoring.
Can I install a smart thermostat myself, or should I hire a professional in Hixson?
Many homeowners can handle a basic thermostat swap, but several factors argue for professional installation: compatibility with multi-stage heat pumps common in the Chattanooga Valley, the need for a C-wire (continuous power), and proper configuration of auxiliary heat settings. A certified HVAC technician will verify system voltage, protect warranty coverage, and connect your thermostat to manufacturer servers for firmware updates and remote diagnostics.
Are there local rebates or incentives for thermostat upgrades and HVAC maintenance in Hixson?
Yes. EPB and TVA’s EnergyRight® program frequently offer bill credits or mail-in rebates—often $50–$100—for ENERGY STAR® certified smart thermostats installed on heat pumps or electric furnaces. Additionally, federal tax credits under the Inflation Reduction Act can provide up to $150 for qualified thermostat purchases when bundled with other efficiency improvements. Our team tracks these incentives and will help you complete the required forms to maximize your savings.