- HEP Heat and Air
- High-efficiency Heat Pump

High-efficiency Heat Pump
High-efficiency Heat Pump | Heating and Air Conditioning | Hixson
When Hixson’s weather swings from sultry summers to crisp winter mornings, HEP’s high-efficiency heat pumps keep your home perfectly balanced, whisper-quiet, and kinder to your utility bill. These advanced systems harvest the warmth already in the air, delivering up to three times more energy than they consume, so you enjoy superior comfort without the sticker shock. Plus, our EPA-certified technicians size, install, and fine-tune every unit with the same hometown care that’s guided HEP since day one.
From the moment you call, we handle everything—free in-home assessments, clear-cut pricing, easy financing, and 24/7 emergency support—so you can focus on living, not fiddling with the thermostat. Ready for smarter heating and air conditioning in Hixson? Reach out today, and feel the HEP difference all year long.
FAQs
How does a high-efficiency heat pump work, and why is it a good fit for Hixson?
Unlike a gas furnace that burns fuel, a heat pump moves heat with refrigerant. In summer it pulls heat out of your home and expels it outdoors; in winter it reverses and extracts ambient heat from the outside air—even when it feels cold—then concentrates and releases it indoors. Modern inverter-driven compressors and high SEER2/HSPF2 ratings make today’s units 2–4 times more efficient than resistance electric heat. Hixson’s relatively mild winters (average lows around 31 °F) are ideal for this technology, so a heat pump can cover almost all of your heating needs while also replacing a separate air-conditioning system.
How much can I expect to save on my utility bills by upgrading to a high-efficiency heat pump?
Savings depend on your current equipment, home size, and local electric rates, but most Hixson homeowners moving from a 10-SEER A/C plus electric strip heat to a 17-SEER2/9.5-HSPF2 heat pump cut annual HVAC costs 30–50 %. For a 2,000 sq ft house at $0.11 /kWh, that’s roughly $400–$600 per year. Because the system handles both heating and cooling, you avoid maintaining two separate appliances, and the typical payback period in our area is 5–7 years.
Are there rebates or tax incentives available for heat pump installations in Hixson?
Yes. The federal Energy-Efficient Home Improvement (25C) tax credit offers 30 % of the installed cost—up to $2,000—for qualifying heat pumps. Tennessee Valley Authority’s EnergyRight program currently provides rebates of about $150 per ton for high-efficiency units installed by participating contractors, and some local utilities (EPB, Sequachee Valley EC) have on-bill financing or additional incentives. We handle all paperwork and will apply any eligible rebates as an instant discount on your proposal.
Will a heat pump keep my home warm during Hixson’s occasional cold snaps?
Absolutely. Today’s variable-speed, cold-climate heat pumps maintain full heating capacity down to 17 °F and continue operating below 0 °F with only a modest drop in output. Because Hixson rarely sees temperatures under 20 °F, most homeowners experience uninterrupted comfort. For peace of mind, we can add an electric resistance backup or pair the heat pump with a gas furnace in a dual-fuel setup; the auxiliary heat only activates when outdoor temperatures plunge, keeping efficiency high the rest of the season.
What size heat pump do I need, and how is that determined?
Proper sizing is critical. We perform an ACCA Manual J load calculation that factors in square footage, insulation levels, window orientation, air-leakage, and even how many people live in the home. For example, a well-insulated 2,000 sq ft home in Hixson might require a 2.5-ton (30,000 BTU) unit, while an older drafty house of the same size could need 3–3.5 tons. Oversizing leads to short cycling and humidity problems; undersizing reduces comfort. A load calculation ensures the new system delivers steady, efficient heating and cooling.
What maintenance does a high-efficiency heat pump require, and how long will it last?
Routine care is straightforward: replace or clean air filters monthly, keep leaves and debris 18 in away from the outdoor cabinet, rinse the outdoor coil with a garden hose each spring, and schedule professional tune-ups in spring and fall. During service we check refrigerant charge, test safety controls, tighten electrical connections, and update firmware on the inverter controls. With regular maintenance, high-efficiency heat pumps last 12–15 years—often longer because variable-speed compressors start softly and avoid the wear caused by constant on-off cycling.