- HEP Heat and Air
- Certified Technicians

Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Huntsville
When frosty Tennessee Valley nights creep in, Huntsville homeowners turn to HEP’s certified technicians for fast, no-nonsense heat repair that keeps every room toasty. Our pros arrive in fully stocked trucks, diagnose issues with state-of-the-art tools, and explain solutions in plain English—so you’re never left guessing about costs, timelines, or results. From stubborn pilot lights to failing heat pumps, we restore comfort with craftsmanship backed by rigorous training and a 100% satisfaction guarantee.
Because every minute without heat feels like an hour, we answer calls 24/7, streamline scheduling, and respect your home as if it were our own. Whether you live in Five Points, Madison, or on Redstone Arsenal, one quick call brings HEP’s courteous team to your door for reliable heat repair that lasts well beyond the season. Warm up to service done right—right here in Huntsville.
FAQs
What are the most common signs that my heating system needs repair?
Warning signs include uneven or insufficient heat, strange noises (grinding, banging, squealing), frequent cycling on and off, rising utility bills, or an unexplained burning smell. If you notice any of these issues in your Huntsville home, it’s best to schedule a diagnostic visit right away to prevent further damage and restore comfort.
Are your technicians certified to work on all brands and models of heating equipment?
Yes. Every member of our team is NATE-certified (North American Technician Excellence) and receives ongoing factory training. This means we can accurately diagnose and repair gas furnaces, electric furnaces, heat pumps, mini-splits, and hybrid systems from all major manufacturers—including Carrier, Trane, Lennox, Rheem, Goodman, and more.
How fast can you respond to an emergency heat repair call in Huntsville?
We offer 24/7 emergency service. Calls received before 10 p.m. are typically answered within two hours; after 10 p.m., a technician will arrive first thing the next morning unless the situation poses a safety risk. Our fully stocked service vehicles allow us to complete most repairs during the initial visit.
What does a typical heating repair cost?
Costs vary based on the part that fails, labor time, and equipment age. After a thorough inspection, our technician will provide a flat-rate, upfront quote before any work begins. On average, minor fixes such as ignitor replacements range from $150–$300, while more involved repairs like blower motor or heat exchanger replacements can run $400–$1,000. We also offer financing options, seasonal coupons, and maintenance plan discounts.
Will repairing my heater void its manufacturer’s warranty?
No. Because our technicians are licensed, insured, and trained according to manufacturer specifications, their work keeps your warranty intact. We document every repair with model/serial numbers, parts used, and service notes, which you can submit for warranty verification if ever required.
How can I reduce the risk of future heating breakdowns?
Regular preventive maintenance is the key. We recommend scheduling a tune-up each fall that includes cleaning burners, checking electrical connections, lubricating moving parts, testing safety controls, and calibrating the thermostat. Changing your air filter every 1–3 months, keeping supply and return vents unobstructed, and upgrading outdated thermostats to programmable or smart models will also improve system reliability and energy efficiency.