- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | Air Conditioning | Heating and Air Conditioning | Jacksboro
When Jacksboro heats up, HEP’s NATE-certified technicians bring cool relief with expert air conditioning service that keeps homes comfortable and energy bills in check. From precision tune-ups and smart thermostat installs to rapid repairs on all makes and models, our pros arrive on time, explain every option, and back their work with the famous “Happy HEP” guarantee.
Whether you need a brand-new high-efficiency system or a quick fix before the weekend cookout, we make the entire process effortless—transparent pricing, tidy workspaces, and 24/7 emergency support included. Trust the local team that treats you like family, so you can relax and enjoy a perfectly chilled Jacksboro summer.
FAQs
What does it mean that your technicians are NATE-certified?
NATE (North American Technician Excellence) certification is the HVAC industry’s most respected credential. To earn it, technicians must pass rigorous, proctored exams that test their knowledge of heating, cooling, refrigeration, and air distribution systems. Because our Jacksboro team is NATE-certified, you can count on precise diagnostics, code-compliant workmanship, and repairs done correctly the first time.
Why is regular air-conditioning maintenance especially important in Jacksboro?
Summers in Jacksboro are long, hot, and humid, which means your AC runs harder and longer than in many other parts of the country. Routine maintenance—cleaning coils, checking refrigerant charge, calibrating the thermostat, and tightening electrical connections—keeps efficiency high, reduces the risk of mid-season breakdowns, and can extend equipment life by several years.
How fast can you respond to an AC emergency in Jacksboro?
We offer 24/7 emergency service throughout the Jacksboro area. Because our technicians live and work locally, typical response times range from 1–2 hours, even on weekends and holidays. Our trucks are fully stocked so most cooling issues can be resolved on the first visit.
Do you work on all brands and models of air conditioners?
Yes. Our NATE-certified technicians are trained on the full spectrum of residential and light-commercial equipment—including Trane, Carrier, Lennox, Rheem, Goodman, York, and ductless mini-split brands like Mitsubishi and Daikin. Whether your system is a standard 13-SEER unit or a high-efficiency inverter model, we have the tools and expertise to service it.
Can you help me choose an energy-efficient replacement for my aging AC system?
Absolutely. We start with a free in-home load calculation to determine the right size unit for your home, then present options that meet or exceed ENERGY STAR® guidelines. High-SEER two-stage or variable-speed systems can cut cooling costs by 20–40% compared to older units while improving humidity control and comfort.
Are financing, rebates, or tax credits available for new installations?
Most homeowners qualify for zero- or low-interest financing plans through our lending partners. In addition, utility rebates in the Jacksboro area can provide $200–$600 back on qualifying high-efficiency units. Federal tax credits of up to $2,000 are also available for systems that meet the latest ENERGY STAR® criteria. We handle all paperwork to ensure you receive every savings opportunity.