Certified Technicians

Certified Technicians | Dehumidifier Installation | Heating and Air Conditioning | Jamestown

Feeling sticky in your own home? Jamestown’s muggy summers and damp winters don’t stand a chance against HEP’s certified heating and air conditioning technicians. With our precise dehumidifier installation services, we pull excess moisture out of the air, helping you breathe easier, protect wooden floors and furniture, and keep mold and allergens at bay—all while lowering your energy bills.

From the moment you call, our friendly pros arrive on time, size the perfect unit for your space, and leave your home cleaner than we found it. Backed by transparent pricing and a 100% satisfaction guarantee, HEP makes reclaiming crisp, healthy indoor air effortless. Schedule your dehumidifier installation today and feel the difference a drier, more comfortable home can make.

FAQs

Why should I add a whole-home dehumidifier to my heating and air-conditioning system in Jamestown?

Jamestown’s humid summers can push indoor relative humidity well above the 50% comfort threshold. Excess moisture makes your AC work harder, promotes mold growth, warps wood floors and causes that sticky, muggy feeling. A whole-home dehumidifier tied into your HVAC ductwork removes pints of water per day before the air reaches your living spaces. You get cooler-feeling air, lower cooling costs, better indoor-air quality and protection for furniture and electronics—all without emptying portable buckets.

How do your certified technicians determine the right dehumidifier size and model for my home?

During a free in-home assessment, our EPA-certified technicians measure square footage, ceiling height, existing insulation levels, current HVAC capacity and average indoor RH readings. We also evaluate moisture sources such as basements, crawl spaces or slab foundations. Using ACCA Manual J load calculations and manufacturer performance charts, we match your home to a dehumidifier with the proper pint-per-day removal rate and static-pressure rating so it integrates seamlessly with your air handler and ductwork.

Will installing a dehumidifier raise or lower my energy bills?

A properly sized unit typically lowers overall energy costs. By wringing moisture out of the air, the dehumidifier lets the thermostat be set 2-3°F higher while still feeling just as cool, trimming AC run time by up to 15%. The dehumidifier itself uses about the same electricity as a small window AC but runs far less often than your main compressor. Customers usually see a net savings of 5-10% on summer utility bills, plus reduced wear on HVAC equipment.

What is involved in the installation process and how long does it take?

Most residential jobs are completed in one half-day visit. We start by shutting off power to the HVAC system and laying down floor protection. Next, we cut a dedicated return and supply tie-in to the main duct, mount the dehumidifier on vibration-isolating hangers or a shelf, and connect insulated flex duct. A condensate drain line with a code-approved trap is routed to a floor drain or condensate pump. Finally, we wire the unit to its own breaker or 120-V outlet, program the digital humidistat and verify operation. We’ll walk you through the controls and leave your home as clean as we found it.

What routine maintenance does a whole-home dehumidifier need, and do you offer service plans?

The unit’s MERV-rated air filter should be inspected every 3 months and replaced when dirty. The internal coil and condensate pan should be cleaned annually to prevent biofilm buildup, and the drain line flushed. Our ComfortGuard plan covers all of this: two precision tune-ups per year, priority scheduling, 15% repair discounts and full documentation for warranty compliance.

What kind of warranty and satisfaction guarantee do you provide?

We install industry-leading Aprilaire, Honeywell and Santa Fe dehumidifiers that carry 5-year parts warranties from the factory. Our workmanship is backed by a 1-year labor warranty—if any connection we made leaks or any wiring we performed fails, we fix it free. Plus, we offer a 100% Satisfaction Guarantee: if you are not happy with the unit’s performance within the first 12 months, we will adjust, repair or remove it and refund your investment in full.