Maintenance Plans
Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Jasper
Imagine never having to worry about the performance of your HVAC system again. With HEP’s comprehensive maintenance plans, your heating and air conditioning equipment receives regular precision tune-ups, priority scheduling, and exclusive member discounts—all designed to keep you comfortable through Tennessee’s sweltering summers and chilly winters. Certified technicians catch small issues before they become costly breakdowns, optimizing efficiency so you enjoy lower utility bills and a longer system lifespan.
Signing up is simple, and the peace of mind is immediate. From filter replacements to thorough safety inspections, HEP handles every detail while you relax in a perfectly conditioned home. Join the plan today and discover how effortless peak comfort can be.
FAQs
What does your Heating & Air Conditioning Maintenance Plan include?
Our comprehensive plan covers two precision tune-ups per year—one before the cooling season and one before the heating season. Each visit includes a 21-point inspection, cleaning of indoor and outdoor coils, checking refrigerant levels, tightening electrical connections, inspecting the blower assembly, testing safety controls, and calibrating the thermostat. We also provide a written report with any recommendations so you always know the exact condition of your system.
How will a maintenance plan save me money?
Regular maintenance keeps your equipment running at peak efficiency, which can lower energy bills by up to 20 %. It also catches small issues—such as a loose wire or a low refrigerant charge—before they become major breakdowns that require expensive emergency repairs. In addition, plan members receive a 15 % discount on all repair parts and labor, so if something does go wrong, you’ll still pay less than non-members.
Do you offer priority service to plan members in Jasper?
Yes. Maintenance plan members receive priority scheduling all year long, including during peak summer heat waves when demand is highest. If you ever need a repair, your call goes to the top of the list, and we guarantee service within 24 hours (often the same day) for Jasper residents.
Will routine maintenance keep my equipment warranty valid?
Absolutely. Most manufacturers require documented annual maintenance by a licensed contractor to keep the parts warranty in force. Our tune-ups meet or exceed every major brand’s requirements, and we retain all service records electronically. Should you need to file a warranty claim, we can supply proof of maintenance instantly.
How much does the plan cost, and are there different options?
For a standard single-stage heat pump or air conditioner with a matching gas furnace, the plan starts at $18.95 per month or $219 per year. Multi-stage or variable-speed systems are $23.95 per month. We also offer add-on coverage for additional systems, whole-home humidifiers, and air purifiers at discounted rates. All plans can be paid monthly or annually, and there’s no long-term contract—you may cancel at any time with 30 days’ notice.
How do I enroll, and when will my first tune-up be scheduled?
Enrollment is easy: call our office, book online, or speak with your technician after any service visit. Once signed up, we’ll contact you within one business day to set your first tune-up. If you enroll during the cooling season, we’ll perform the AC tune-up right away and schedule the furnace check for fall, or vice versa. Reminders are sent by text and email, so you never have to remember when service is due.