Emergency Fixes
Emergency Fixes | Heating and Air Conditioning | Jefferson City
When Jefferson City nights turn unexpectedly frosty or a summer afternoon swelters beyond comfort, you don’t have time to wait for tomorrow. HEP’s certified technicians arrive fast—often in less than an hour—to diagnose, repair, and revive your heating and air conditioning with precision parts and a satisfaction guarantee. We stock our service vans like rolling warehouses, so most fixes happen on the first visit, whether it’s a cracked heat exchanger at midnight or a compressor failure during a weekend cookout.
Every emergency call is answered by a live local dispatcher, and our team keeps you informed with real-time text updates, transparent pricing, and friendly guidance on how to stay safe until we arrive. From historic downtown homes to new builds on the city’s edge, Jefferson City residents trust HEP to restore comfort 24/7, all year long. When minutes matter and your heating and air conditioning won’t cooperate, one call to HEP brings the calm back to your home.
FAQs
What situations count as an HVAC emergency, and when should I call right away?
An HVAC emergency is any situation that threatens your safety, comfort, or property if not resolved immediately. Examples include: total loss of heat in freezing temperatures, complete AC failure during extreme heat or high humidity, gas odors or suspected carbon-monoxide leaks, smoking or sparking equipment, burst or frozen refrigerant lines, and flooding around the indoor unit. If any of these occur in Jefferson City, call our 24-hour hotline immediately and turn off the system at the thermostat or breaker until a technician arrives.
Are your emergency heating and air-conditioning services really available 24/7 in Jefferson City?
Yes. We maintain a live dispatch center that answers calls 24 hours a day, 365 days a year—including nights, weekends, and holidays. A certified technician is always on call within the Jefferson City area, so you never get routed to an out-of-state answering service or have to wait until “regular business hours” for help.
How fast can a technician get to my home or business during an emergency?
Our average arrival time inside Jefferson City limits is 60–90 minutes from the moment your call is dispatched. Factors such as severe weather or high-demand events can influence that window, but we prioritize emergencies by severity and proximity and will provide a realistic ETA while you’re on the phone. We also use GPS-enabled trucks so you can receive live updates on the technician’s location.
What brands and types of equipment can you repair on an emergency call?
Our team is factory-trained on all major HVAC brands—including Trane, Carrier, Lennox, Rheem, Goodman, York, and Mitsubishi—as well as many discontinued models still found in Mid-Missouri homes. We service gas and electric furnaces, heat pumps, central air conditioners, ductless mini-splits, rooftop units, and packaged systems. Stocked service vans carry the most common replacement parts so that 80–85% of emergency calls are resolved on the first visit.
How much does an emergency HVAC repair cost, and do you offer financing?
Emergency service involves an after-hours diagnostic fee that starts at $99 in Jefferson City, plus the cost of parts and labor once we identify the problem. You’ll receive a written, upfront estimate before any work begins—no surprise charges. For larger repairs or unexpected system replacements, we partner with local lenders to offer same-day financing with approved credit, including 0% and low-interest options.
What can I safely do while waiting for the technician to arrive?
1) Turn off the affected HVAC unit to prevent further damage. 2) If a gas smell is present, evacuate everyone and call 911 before contacting us. 3) For loss of heat, close blinds and interior doors and use safe space heaters or extra blankets. 4) In a cooling emergency, run ceiling fans and open windows if outdoor temps allow. 5) Clear snow, ice, or debris away from outdoor units if it can be done safely. 6) Gather any warranty papers or recent service invoices—the technician will review them on arrival.