- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | Dehumidifier Installation | Heating and Air Conditioning | Jellico
When Jellico’s muggy summers leave your home feeling sticky and uncomfortable, HEP’s NATE-certified technicians bring welcome relief with skill, courtesy, and lightning-fast service. Our team knows every crawl space and attic in Campbell County, and we back each visit with years of specialized training in airflow dynamics, indoor air quality, and system sizing—so your new dehumidifier slides seamlessly into your existing HVAC setup. From the first handshake to the final walkthrough, we measure, calibrate, and fine-tune until that damp, musty odor disappears and every room feels crisp and fresh.
Choose HEP for your dehumidifier installation and you’ll get transparent, upfront pricing, 24/7 emergency support, and workmanship guaranteed to last through Jellico’s toughest storm seasons. We carry industry-leading units that quietly pull excess moisture without driving up energy bills, and we treat your home like our own—shoe covers on, debris off. Breathe easier, protect your furnishings, and say goodbye to sticky floors: schedule your appointment with the friendly pros in the bright yellow trucks today.
FAQs
Why should I have my whole-home dehumidifier installed by a NATE-certified heating and air conditioning technician in Jellico?
North American Technician Excellence (NATE) certification confirms that our technicians have passed rigorous, proctored exams on refrigeration, airflow, electrical systems, and indoor air quality. In Jellico’s humid summers, proper sizing, duct placement, and condensate drainage are critical. A NATE-certified installer makes accurate load calculations, selects the right capacity unit, integrates it without restricting airflow, and programs humidity set-points so you receive maximum comfort, energy savings, and manufacturer-valid warranties.
How does a whole-home dehumidifier work with my existing HVAC system?
The dehumidifier ties into your home’s supply and/or return ductwork. Moist indoor air is pulled through the dehumidifier’s evaporator coil, where water vapor condenses and is drained safely outside or to a sump pump. The now-drier air is reheated slightly and delivered back into the supply plenum, so the conditioned air entering your rooms has a lower relative humidity. Because it runs independently of your air conditioner, it can remove moisture even when no cooling is required, helping your HVAC system cycle less often and lowering energy bills.
What are common signs that I need a dehumidifier in Jellico?
• Indoor relative humidity consistently above 55 % • Musty or mildew odors in living areas, closets, or crawl spaces • Condensation on windows, glass doors, or toilet tanks • Visible mold or mildew on walls, ceilings, or around vents • Warped wood floors or swollen doors • Aggravated allergy or asthma symptoms If you notice two or more of these signs, a professional humidity assessment is recommended.
What is the installation process and how long does it take?
1. Home evaluation & load calculation (30–60 min) 2. Equipment selection and proposal approval 3. Placement of the unit—often in a basement, crawl space, or mechanical closet 4. Ductwork connection to supply/return or dedicated intake/outlet 5. Electrical wiring to a dedicated 120 V or 240 V circuit 6. Condensate drain line or pump installation 7. Commissioning: verifying airflow, drain function, and humidity controls A typical retrofit in Jellico takes 4–6 hours for one technician team; larger homes or tight crawl spaces may require a full day.
How much does a professionally installed whole-home dehumidifier cost in Jellico, and are rebates available?
Pricing depends on capacity (70–135 pints per day), duct modifications, and electrical work. Most homes fall in the $2,200–$3,500 range, including equipment, labor, and a 1-year labor warranty. Jellico customers served by TVA or local power cooperatives may qualify for $100–$250 rebates on ENERGY STAR® units. We also offer 0 % APR financing for up to 18 months to spread out the investment.
How do I maintain the dehumidifier, and do you offer service plans?
Routine upkeep is minimal: • Replace or clean the dehumidifier’s air filter every 6–12 months (or per manufacturer guidelines). • Flush the condensate line annually to prevent clogs. • Inspect and clean the evaporator coil and blower wheel once a year. Our ComfortGuard plan includes two preventive visits per year—one cooling, one heating season—covering the dehumidifier, furnace, and air conditioner. Members receive priority scheduling, 15 % repair discounts, and automatic warranty documentation, keeping your system running efficiently for 8–15 years.