- HEP Heat and Air
- Pilot Light

Pilot Light
Pilot Light | Heat Repair | Heating and Air Conditioning | Jellico
When the winter chill sweeps through Jellico, you need a team that treats every flickering pilot light like an emergency. HEP’s certified technicians arrive fast, armed with cutting-edge diagnostics and well-stocked vehicles, so most issues are fixed in a single visit. From replacing worn thermocouples to chasing down hidden gas-line leaks, we restore safe, efficient heat without upsells or surprises. Homeowners and local businesses alike trust our transparent, flat-rate pricing and our promise to leave every workspace cleaner than we found it.
Choose the crew your neighbors rave about for dependable heat repair that lasts. Our 24/7 live answering service means you’ll talk to a real person—never a bot—no matter when your furnace falters. Backed by HEP’s rock-solid labor warranty and decades of Tennessee know-how, we’re committed to keeping Jellico comfortable all season long. Reach out today and feel the difference a truly dedicated HVAC partner can make.
FAQs
Why won’t my furnace’s pilot light stay lit?
A pilot light can go out because of a faulty thermocouple, dirty burner assembly, improper gas pressure, or drafts blowing the flame out. Our Jellico technicians will inspect and clean the burner, test the thermocouple for proper voltage, confirm gas pressure, and correct any ventilation issues to keep the flame stable.
Is it safe to relight the pilot light myself?
If you smell gas or are unsure about the relighting procedure, turn off the gas supply and call a professional. Modern furnaces have specific safety controls, and following the wrong steps can cause gas buildup and potential fire hazards. Our certified techs in Jellico can safely relight or repair the system for you.
How much does pilot light repair cost in the Jellico area?
Typical costs range from $90–$250, depending on whether the issue is a simple relight, thermocouple replacement, or cleaning. We provide up-front estimates after diagnosis, and all work is backed by a satisfaction guarantee and local parts availability.
Can a malfunctioning pilot light increase my utility bills?
Yes. A weak or frequently extinguishing pilot light can prevent the furnace from operating efficiently, causing longer run times and higher gas usage. Fixing the pilot light restores proper ignition and combustion, which can reduce monthly energy costs.
How often should I have my heating system inspected?
We recommend an annual pre-season inspection each fall. This includes checking the pilot light, burners, heat exchanger, and safety controls. Regular maintenance improves efficiency, extends equipment life, and reduces unexpected breakdowns during Jellico’s colder months.
Do you offer emergency pilot light and heat repair services?
Absolutely. We’re available 24/7 throughout Jellico and surrounding communities. Our fully stocked service vehicles allow us to diagnose and repair most pilot light and general heating issues on the first visit, ensuring your home stays warm and safe.