Same-day Service
Same-day Service | Heat Repair | Heating and Air Conditioning | Jellico
When a Jellico cold snap hits and your furnace quits, you don’t have time to wait days for help. HEP’s same-day service team arrives fast, stocked with the right parts and diagnostic tools to deliver dependable heat repair that gets warmth flowing again before the chill settles in. Our local, background-checked technicians respect your home, lay down protective coverings, and explain every step so you’re never left guessing about costs or timelines.
From aging boilers and gas furnaces to modern heat pumps, we tackle it all with flat-rate pricing, 24/7 emergency availability, and the industry’s strongest satisfaction guarantees. One call to HEP and you’ll feel the difference—prompt answers, clear communication, and a cozy home restored the very same day.
FAQs
Do you really provide same-day heating repair service in Jellico?
Yes. If you call before 2:00 p.m., we guarantee that a qualified technician will be dispatched the same day anywhere in Jellico city limits or the surrounding Campbell County area. Calls that come in later are treated as priority first-call bookings for the next morning at no additional charge.
What kinds of heating systems can your technicians repair?
Our team is trained and EPA-certified to diagnose and fix gas furnaces, electric furnaces, heat pumps, dual-fuel units, mini-splits, and packaged rooftop units. We also stock common replacement parts on our service vans, allowing us to complete over 85 % of repairs in a single visit.
How soon can I expect a technician to arrive after I schedule service?
Most customers in Jellico receive a two-hour arrival window, and the average travel time from dispatch to your door is 60–90 minutes. You will receive a text or phone call when the technician is en route, along with real-time GPS tracking for additional peace of mind.
What if my heater fails late at night, on the weekend, or during a holiday?
We operate a 24/7 emergency line. After-hours calls are answered by a live dispatcher who can send an on-call technician immediately. There is a modest emergency service fee for visits outside standard business hours, but the diagnostic and repair rates remain the same as daytime pricing.
Are your service technicians licensed and insured?
Absolutely. Every field technician holds a Tennessee HVAC license, passes annual background checks, is drug-screened, and carries at least $1 million in liability insurance. Copies of licenses and proof of insurance are available upon request.
How much will a same-day heat repair cost, and do you offer upfront pricing?
Diagnostic inspections start at $89, which is waived if you authorize the repair. Once the problem is identified, you’ll receive a flat-rate price from our menu-based system before any work begins—no hourly charges and no surprises. Most common repairs, such as ignitor replacement or blower-motor service, range from $180 to $450. We accept all major credit cards and offer 0 % short-term financing on repairs over $500.