Factory-trained Expertise

Factory-trained Expertise | HVAC Unit Replacement | Heating and Air Conditioning | Jellico

When Jellico’s hot summers and chilly mountain nights put your comfort to the test, HEP’s factory-trained technicians are ready with fast, precision-engineered solutions. Our team specializes in HVAC unit replacement, matching your home’s exact load requirements with high-efficiency systems that slash energy costs and restore whisper-quiet comfort. Because we’re manufacturer-certified, every install follows strict factory specs—no shortcuts, no surprises, just year-round reliability you can feel.

From the moment you call, we handle everything: detailed load calculations, clear up-front pricing, convenient financing, and a workmanship warranty that backs every screw we tighten. We even haul away the old equipment and register your new system with the manufacturer, so you’re protected from day one. Ready to upgrade? Let HEP transform your Jellico home into the perfectly conditioned space you deserve—schedule your free in-home estimate today and breathe easier tonight.

FAQs

How do I know if my HVAC system in Jellico needs to be replaced or simply repaired?

Several signs point toward full replacement rather than repair: (1) the unit is 10–15 years old or older, (2) frequent or costly repairs exceed 30 % of a new-system price, (3) rising utility bills despite regular maintenance, (4) uneven temperatures or humidity issues, (5) obsolete refrigerant such as R-22, and (6) safety concerns like cracked heat exchangers. Our factory-trained technicians provide a no-obligation inspection and cost-comparison analysis so you can make an informed decision.

How long does a typical HVAC replacement take from removal to startup?

For most residential systems in Jellico, removal of the old equipment and installation of a new, properly sized unit takes one full working day—about 6–10 hours. Larger homes, zoning upgrades, or duct modifications may extend the job to two days. Before installation day, we complete load calculations, equipment staging, and any permitting to minimize downtime and keep your family comfortable.

What brands and efficiency ratings do you offer, and are your installers factory-trained?

We are certified dealers for leading manufacturers such as Trane, Carrier, Rheem, and Goodman. All units meet or exceed ENERGY STAR® guidelines, with SEER2 ratings from 14.3 to 22 for air conditioners and AFUE ratings up to 98 % for furnaces. Every installer on our crew completes annual factory training that covers brand-specific start-up procedures, airflow balancing, and smart-thermostat integration, ensuring the system is installed exactly to the manufacturer’s specifications.

Will a new HVAC system really save me money on energy bills in Jellico’s climate?

Yes. Older 8–12 SEER air conditioners or 70 % AFUE furnaces can consume 30–50 % more energy than modern high-efficiency equipment. In Jellico’s four-season climate, upgrading to a 16–18 SEER2 heat pump or a 96 % AFUE gas furnace can cut annual heating and cooling costs by $300–$700, depending on home size and usage. Added benefits include quieter operation, improved indoor air quality, and stronger manufacturer warranties.

What warranties and post-installation support do you provide?

Most of our preferred units come with 10-year parts and compressor warranties and up to a lifetime heat-exchanger warranty on select furnaces. We add our own 2-year labor warranty, plus one free precision tune-up at the 12-month mark. Extended labor coverage up to 10 years is available. Our customer care line is staffed 24/7 for any questions or emergency visits after installation.

Do you offer financing or rebate assistance for HVAC replacements?

Absolutely. We partner with local banks and manufacturers to provide zero-down, low-interest financing with terms up to 120 months. For qualifying high-efficiency systems, we handle paperwork for TVA EnergyRight rebates and federal tax credits (25C) worth up to $2,000. Our office team in Jellico will walk you through every incentive so you get the best possible overall price.