Certified Technicians
Certified Technicians | Ventilation and Air Quality | Heating and Air Conditioning | Jellico
When Jellico’s seasons swing from humid Appalachian summers to brisk Cumberland winters, HEP’s certified technicians keep your home feeling just right. Our team blends decades of heating and cooling know-how with the latest air-flow science, ensuring every duct, register, and return is tuned for peak performance. From precision load calculations to smart-thermostat integration, we handle the hard stuff so you simply breathe easy.
Most important, we specialize in ventilation and air quality solutions that protect your family’s health—installing ENERGY STAR-rated ventilators, hospital-grade filters, and UV purification that scrubs the air of pollen, dust, and lingering odors. Whether you need a quick IAQ inspection or a full retrofit, one call to HEP brings a cleaner, quieter comfort to every corner of your Jellico home. Schedule today and discover why neighbors say, “It’s fixed—HEP fixed it!”
FAQs
What HVAC certifications do your Jellico technicians hold and why are they important?
All of our technicians are EPA Section 608–certified to handle refrigerants safely and NATE-certified for advanced troubleshooting and installation. Many also carry ACCA residential design and Mitsubishi, Trane, or Carrier factory certifications. These credentials verify that every technician has passed national competency exams, stays current with code changes, and follows industry best practices—giving you peace of mind that the work will be done right the first time.
How often should I schedule maintenance for my heating and cooling system in Jellico’s climate?
In Jellico, where summers are humid and winters can dip below freezing, we recommend a minimum of two tune-ups per year—one in early spring for your air conditioner or heat pump and one in early fall for your furnace or air handler. Regular service keeps efficiency high, prevents breakdowns during temperature extremes, and is required by most manufacturers to keep warranties valid.
What are the signs that my home needs improved ventilation or air-quality solutions?
Common indicators include lingering odors, visible dust buildup shortly after cleaning, frequent allergy or asthma flare-ups, excess humidity (foggy windows, mold spots), or overly dry air that causes static shocks and cracked wood. An HVAC professional can perform an indoor air-quality assessment with particle counters, humidity sensors, and CO₂ monitors to determine the right solution.
Which indoor air-quality products do you install, and how do they work?
We offer whole-home air cleaners (MERV 13–16 or HEPA filtration), UV-C germicidal lamps that neutralize bacteria and mold inside the air handler, energy-recovery ventilators (ERVs) that exchange stale indoor air with fresh outdoor air while conserving energy, and humidifiers/dehumidifiers that maintain the ideal 30-50 % relative humidity range. Each device integrates with your existing ductwork and is controlled through your thermostat or a dedicated panel.
Do you provide 24/7 emergency HVAC repair in Jellico, and what qualifies as an emergency?
Yes. Certified technicians are on call 24 hours a day, 365 days a year. Emergencies include total loss of heating or cooling during extreme temperatures, refrigerant leaks, gas or carbon-monoxide alerts, electrical burning smells, flooding from a clogged condensate line, or any situation that poses a health or safety risk. We arrive with a fully stocked service vehicle and aim to restore safe operation on the first visit.
Can upgrading to a high-efficiency HVAC system really lower my utility bills in Jellico?
Absolutely. Replacing a 10–15-year-old 10 SEER air conditioner with a modern 16–20 SEER unit or switching from an 80 % AFUE furnace to a 95 %+ model can cut cooling and heating costs by up to 40 %. Variable-speed compressors and ECM blower motors run longer at lower speeds, smoothing indoor temperatures and reducing energy spikes. We provide free load calculations and ROI estimates so you can see projected savings before you buy.