Upfront Pricing
Upfront Pricing | Heating and Air Conditioning | Jellico
Whether the Jellico forecast calls for January frost or July humidity, HEP keeps your home’s comfort perfectly dialed-in with honest, upfront pricing. Our certified technicians arrive on time, troubleshoot fast, and quote a flat rate before any work begins—so you always know the cost of repairs, replacements, or seasonal tune-ups. No gimmicks, no hidden fees, just clear answers and the confidence that every solution is tailored to your family’s needs and budget.
From whisper-quiet furnace repairs to energy-smart heat pump installs, HEP combines small-town courtesy with industry-leading expertise. We stock our trucks with quality parts, back every job with robust warranties, and remain on call 24/7 because comfort emergencies don’t keep business hours. When neighbors in Jellico search for dependable heating and air conditioning service that puts transparency first, they turn to HEP—where comfort meets integrity, and the price you see is the price you pay.
FAQs
What does “upfront pricing” mean for heating and air conditioning services in Jellico?
Upfront pricing means you receive the total, all-inclusive cost of the job before any work begins. Our technician inspects your system, explains the recommended solution, and presents a written quote that covers parts, labor, taxes, and disposal fees. The amount you see is the amount you pay—no hidden charges or surprise add-ons when the job is finished.
How is your upfront price calculated?
We use a standardized flat-rate price book tailored to the Jellico market. Pricing is based on the specific task (e.g., compressor replacement, duct repair, full system install) rather than how long the technician spends onsite. This approach protects you from hourly overages and ensures costs stay fair, transparent, and consistent regardless of project complexity or weather delays.
Does the upfront price include a warranty on parts and labor?
Yes. All repairs carry at least a 1-year parts and labor warranty, while new HVAC installations come with a 10-year parts warranty and a 1- to 3-year labor warranty, depending on the equipment tier you choose. Warranty coverage is written into your proposal so you know exactly what protection you have before you approve the work.
Can I finance my heating or AC project even with upfront pricing?
Absolutely. Upfront pricing tells you the final project cost, and our financing partners help spread that cost into affordable monthly payments. We offer several plans, including 0% APR options for qualified homeowners in Jellico, with quick credit decisions often available in minutes during the same appointment.
What if additional problems are found after I approve the quote?
Our technicians perform a comprehensive diagnostic to minimize surprises, but if an unrelated issue is uncovered once work starts, we pause, show you the finding, and present a separate upfront price for that new repair. You decide whether to proceed—your original quote remains locked in and will not change without your approval.
Do you offer maintenance plans, and are those prices upfront too?
Yes. Our Comfort Club maintenance plan features transparent, published rates: one HVAC system for $18/month or two systems for $28/month. Membership includes two seasonal tune-ups, priority service, a 15% repair discount, and waived diagnostic fees. The price stays the same for the entire year, giving Jellico homeowners predictable comfort and cost control.