Free Estimate
Free Estimate | HVAC Unit Replacement | Heating and Air Conditioning | Johnson City
When your home in Johnson City can’t keep up with Tennessee’s scorching summers or sudden cold snaps, HEP makes comfort effortless. Schedule a free estimate today and our certified technicians will evaluate your current system, explain every option, and deliver an honest, upfront quote—no surprises, just clear answers. Because we stock industry-leading brands and offer flexible financing, you can move from consultation to installation on your timeline, without sacrificing quality or budget.
Choosing HEP for an HVAC unit replacement means gaining a partner who knows the unique demands of East Tennessee’s climate. From optimizing energy efficiency to removing old equipment and fine-tuning your new setup, we handle every detail so you can breathe easy. Backed by 24/7 emergency support and a satisfaction guarantee, our team keeps your home comfortable long after the installation is complete.
FAQs
What does your “free estimate” for HVAC unit replacement include in Johnson City?
Our free estimate covers an in-home visit by a licensed comfort consultant, a complete evaluation of your current heating and cooling system, an assessment of ductwork and airflow, heat-load and sizing calculations, a discussion of your comfort goals and budget, and a written proposal listing equipment options, labor, parts, permits, and any available rebates or tax credits. You’ll receive a detailed, itemized quote with no hidden fees.
Do I have any obligation to purchase after receiving the estimate?
No. The estimate is 100 % complimentary and carries zero obligation. We will leave the written proposal with you, answer all questions, and give you time to compare options. If you decide not to move forward, there are no service charges, penalties, or follow-up sales pressure.
How soon can the free estimate be scheduled and how long will the visit take?
Most appointments can be arranged within 24–48 hours, including evenings or Saturdays. The on-site evaluation typically takes 45–60 minutes for a standard single-system home; larger homes or multiple systems may take up to 90 minutes. You don’t need to move furniture or prepare anything beforehand—just ensure we have clear access to the indoor and outdoor units.
Will the estimate tell me what size HVAC unit I need?
Yes. During the visit we perform Manual J heat-load and cooling-load calculations that factor in square footage, insulation, window orientation, and local Johnson City climate data. This engineering process determines the correct tonnage and efficiency rating, ensuring you don’t overpay for an oversized unit or suffer comfort issues from an undersized one.
How long does an HVAC replacement usually take and will my home be without heating or cooling?
Most residential replacements are completed in a single day. We arrive with all equipment, remove and recycle the old unit, install the new system, reconnect ductwork, electrical, and refrigerant lines, pressure-test, evacuate, and charge the system, and run a full start-up inspection. Your home may be without heating or cooling for 4–6 hours during the swap, but we schedule work to minimize discomfort and clean up all work areas before leaving.
Are there financing options, rebates, or tax incentives available specifically in Johnson City?
Absolutely. We partner with local banks and national lenders offering 0 % APR promotional financing for up to 18 months or low fixed-rate plans up to 120 months. Tennessee Valley Authority (TVA) energy-efficiency rebates and manufacturer promotions can reduce costs by $300–$1,200 depending on SEER2 ratings. Federal tax credits under the Inflation Reduction Act provide up to $2,000 for qualifying heat pumps or high-efficiency furnaces. We handle all paperwork and will present every incentive you qualify for during the estimate.