Upfront Pricing
Upfront Pricing | HVAC Unit Replacement | Heating and Air Conditioning | Johnson City
When your furnace sputters in January or your AC falters in July, you need a crew that shows up with straight answers and honest prices. HEP’s Upfront Pricing Heating & Air Conditioning team specializes in HVAC unit replacement for Johnson City homeowners who value clarity as much as comfort. Before any work begins, you’ll see a firm, written quote—no surprise fees, no fine print—followed by expert guidance on the most efficient systems for our Appalachian climate.
From removing your old equipment to fine-tuning the new installation, our NATE-certified technicians handle every detail with respect for your time, property, and budget. We haul away the scrap, register your warranties, and double-check airflow so you’re saving energy from day one. Plus, with 24/7 emergency service and flexible financing, choosing HEP means peace of mind long after the thermostat is set to perfect—schedule your free estimate today and feel the HEP difference.
FAQs
What does “up-front pricing” mean for my HVAC unit replacement in Johnson City?
Up-front pricing means you receive a firm, written quote for the complete replacement—equipment, labor, permits, and disposal—before any work begins. The price will not change unless you request additional options. No hidden fees, fuel surcharges, or overtime charges will appear on your final bill, so you can budget with confidence.
How can I tell whether I need a full HVAC replacement instead of just a repair?
Signs you may need replacement include: the system is 10–15 years old, repair costs exceed 30% of a new unit’s price, energy bills have climbed despite routine maintenance, rooms are unevenly heated or cooled, or you still use R-22 refrigerant (which is being phased out). During a free in-home evaluation, our comfort advisor will run load calculations, review your repair history, and show you a cost-benefit comparison so you can make an informed decision.
What types and brands of HVAC units do you install?
We install high-efficiency heat pumps, gas furnaces, air conditioners, and dual-fuel systems from leading manufacturers such as Trane, Carrier, Rheem, and Goodman. Each option is matched to your home’s size, insulation level, and Johnson City’s climate zone. All systems meet or exceed current SEER2 and HSPF2 standards and come with manufacturer warranties ranging from 10 to 12 years on major components.
How long will the HVAC replacement process take?
Most residential replacements are completed in one day. We arrive between 8–9 a.m., remove the old equipment, set the new indoor and outdoor units, update refrigerant lines, install a new thermostat, run start-up tests, and perform a full cleanup, typically finishing by late afternoon. Complex projects—such as duct modifications or attic installations—may extend to two days, but we’ll give you a detailed timeline in advance.
Do you offer financing, rebates, or tax credits?
Yes. We partner with local credit unions and national lenders to provide 0% interest promotional financing for up to 18 months or low-payment plans up to 120 months. We also handle paperwork for TVA and Johnson City Power Board energy-efficiency rebates, which can save $250–$500 per system. Eligible ENERGY STAR® heat pumps may qualify for a federal tax credit of up to 30% (capped at $2,000) under the Inflation Reduction Act.
Are permits, inspections, and post-installation support included in the quoted price?
Absolutely. The quoted price covers Johnson City building permits, any required county inspections, and a post-installation walkthrough where we show you how to operate and maintain the system. You’ll receive a completed inspection report, manufacturer registration, and our 1-year labor warranty, which includes no-charge service calls if anything arises in the first year.