Furnace Repair

HEP Heat and AirFurnace Repair

Furnace Repair | Heating and Air Conditioning | Johnson City

When the winter chill bites or an unexpected cold spell moves through Johnson City, HEP’s seasoned technicians are ready to bring quick, reliable relief. Our team specializes in diagnosing stubborn furnace problems, from faulty igniters to inconsistent airflow, and we back every fix with transparent pricing and rock-solid guarantees. Because we live and work where you do, we know time matters—so we arrive promptly, stocked with the parts and experience needed to restore warmth to your home the very same day.

Beyond emergency furnace repair, HEP is your year-round partner for heating and air conditioning comfort. We fine-tune systems for maximum efficiency, offer honest advice on upgrades, and provide preventive maintenance that keeps energy bills low while extending equipment life. With friendly service calls available 24/7 and a reputation built on decades of neighbor-to-neighbor trust, HEP makes staying cozy in Johnson City effortless.

FAQs

What are the most common signs my furnace needs repair in Johnson City?

Watch for uneven heating between rooms, unusual noises (rattling, grinding, or squealing), frequent on-off cycling, a sudden spike in utility bills, or the smell of gas or burning dust. Johnson City’s damp winters can also cause rust or corrosion inside the furnace cabinet—another indicator that professional service is needed.

How quickly can you respond to an emergency furnace breakdown?

We provide 24/7 emergency service across Johnson City and surrounding communities. In most cases, a certified technician can be on site within 2–3 hours of your call, fully equipped with common replacement parts to restore heat the same day.

Do you service all brands and types of heating equipment?

Yes. Our technicians are factory-trained to repair and maintain gas furnaces, electric furnaces, heat pumps, and dual-fuel systems from leading brands such as Trane, Carrier, Lennox, Rheem, Goodman, Amana, York, and more. We also handle ductless mini-splits and packaged rooftop units for light commercial buildings.

Are there energy-efficiency rebates available for upgrading my furnace?

Absolutely. Tennessee Valley Authority (TVA) and local utilities often offer rebates for high-efficiency furnace or heat-pump installations that meet ENERGY STAR® guidelines. We’ll help you identify current incentives, complete the paperwork, and ensure your new system qualifies—often saving $150–$500 off installation costs.

How much does a typical furnace repair cost in Johnson City?

Minor fixes such as igniter replacement or thermostat calibration usually range from $150–$350. Moderate repairs—blower motor replacement, control board issues, or gas-valve repairs—fall between $400–$700. Major repairs like heat-exchanger replacement can exceed $1,000. We provide upfront, flat-rate pricing after a detailed diagnostic so there are no surprises.

Why should I choose your company for heating and air conditioning services?

We’re locally owned, fully licensed, and insured, with over 20 years serving Johnson City homeowners. Our NATE-certified technicians back every repair with a 1-year parts and labor warranty. We offer transparent pricing, financing options, and maintenance plans that include seasonal tune-ups, priority scheduling, and discounts on future repairs.

HEP Heat and Air
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(423) 228-7742