- HEP Heat and Air
- Preventive Service Schedule

Preventive Service Schedule
Preventive Service Schedule | Air Conditioning | Heating and Air Conditioning | Jonesborough
When the Tennessee heat begins to settle over Jonesborough, you want the cool breeze from your vents to feel effortless. HEP’s preventive service schedule takes the guesswork out of heating and air conditioning care, pairing seasonal tune-ups with meticulous inspections that spot small issues long before they turn into sweaty surprises. Our certified technicians check refrigerant levels, tighten electrical connections, clean coils, and calibrate thermostats with the same hometown pride we bring to every doorstep—so you can relax, save on energy bills, and keep your system running at peak efficiency.
Signing up is simple: choose a convenient time, and we’ll handle the rest. You’ll receive priority scheduling, discounted repairs, and peace of mind knowing that your comfort is protected year-round. From historic homes downtown to new builds on the outskirts, Jonesborough families trust HEP to keep their indoor climate just right—because great days start with reliable air conditioning and end with a good night’s sleep.
FAQs
Why is preventive maintenance important for my air conditioning system in Jonesborough?
Regular maintenance keeps your AC operating at peak efficiency, extends equipment life, and reduces the chance of costly breakdowns. Because Jonesborough experiences hot, humid summers and significant pollen counts in spring, coils and filters can become clogged more quickly, stressing the system. A professional tune-up cleans, lubricates, and tests critical parts so your unit can handle local weather demands while maintaining healthy indoor air quality.
How often should I schedule air-conditioning service?
For most homes and light commercial spaces in Jonesborough, we recommend one full AC tune-up every spring before temperatures climb into the 80s. If you have pets, allergies, or run the system year-round, consider a mid-season filter change or a second inspection in late summer. Enrolling in our Preventive Service Schedule ensures you receive automated reminders and priority booking at the optimal times.
What is included in your preventive service visit?
Our 20-point service checklist covers: refrigerant pressure testing and top-off, thermostat calibration, tightening electrical connections, cleaning evaporator and condenser coils, clearing condensate drains, inspecting blower motor amperage, replacing or cleaning standard filters, checking ductwork for air leaks, lubricating moving parts, verifying safety controls, and measuring overall system efficiency. Afterward, you’ll receive a detailed report with any repair recommendations.
Will preventive maintenance really lower my energy bills?
Yes. Studies by the U.S. Department of Energy show that a well-maintained AC can use 15–20 % less energy than a neglected unit. Clean coils transfer heat more effectively, correct refrigerant levels prevent over-cycling, and properly tightened electrical connections reduce amperage draw. In Jonesborough, where cooling can account for up to half of a summer utility bill, those savings add up quickly.
Can preventive service help me avoid unexpected breakdowns during Jonesborough summers?
Absolutely. Most emergency failures—such as frozen coils, compressor burnout, or capacitor failure—stem from minor issues that develop over time. During a preventive visit, our technicians spot worn parts, low refrigerant, or airflow restrictions before they escalate. Catching these problems early means you’re far less likely to face a no-cool situation on a 95 °F afternoon when repair wait times are longest.
How do I schedule an appointment and what should I expect on the day of service?
Booking is easy: call our Jonesborough office, use the online form, or enroll in our Preventive Service Schedule for automatic reminders. We offer two-hour arrival windows and send a text when your certified technician is en route. Service typically lasts 60–90 minutes. The technician will wear protective shoe covers, explain findings in plain language, and leave your home as clean as it was found. Payment can be made on-site via card, check, or our maintenance plan billing.