Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | Duct Cleaning | Heating and Air Conditioning | Jonesborough

Breathe easier in your Jonesborough home knowing HEP’s certified technicians are on the job. Our team combines advanced HVAC knowledge with state-of-the-art equipment to remove dust, pollen, pet dander, and hidden contaminants from every vent run. The result is fresher air, improved system efficiency, and lower utility bills—delivered with the neighborly care you expect from a local, family-owned company that’s been serving East Tennessee for decades.

From the moment we arrive, we protect your flooring, explain each step, and photograph problem areas so you can see the before-and-after difference of our duct cleaning. Whether you’re combating allergy flare-ups, strange odors, or simply want to give your heating and air system a clean slate before the next season, HEP provides transparent pricing, quick scheduling, and a satisfaction guarantee that leaves nothing in doubt—except why you didn’t call us sooner.

FAQs

Why is professional duct cleaning important for my Jonesborough home?

Over time, dust, pollen, pet dander, and other contaminants build up in your HVAC ductwork. When your system runs, it circulates these particles throughout your home, which can aggravate allergies, reduce indoor air quality, and place extra strain on your heating and cooling equipment. Professional duct cleaning by our certified technicians removes this buildup, helping your system run more efficiently, extending equipment life, and providing cleaner, healthier air for your family.

How often should I schedule duct cleaning in Jonesborough’s climate?

Most homes in Jonesborough benefit from duct cleaning every 3–5 years. However, you may need more frequent service if you have pets that shed, recently completed a remodeling project, or household members with respiratory issues. Our technicians can inspect your ducts and provide a personalized recommendation based on your specific conditions and usage.

What are the signs that my air ducts need cleaning?

Common indicators include excessive dust on furniture shortly after cleaning, musty or stale odors when the HVAC system runs, visible dust or debris around supply vents, unexplained allergy flare-ups, and reduced airflow from registers. If you notice any of these symptoms, it’s wise to schedule an inspection to determine whether a thorough duct cleaning is warranted.

What makes your certified technicians different from standard duct cleaners?

All of our technicians are NATE- and NADCA-certified, meaning they have passed rigorous testing on HVAC systems and adhere to the National Air Duct Cleaners Association’s best practices. We use state-of-the-art HEPA-filtered vacuums, negative-pressure containment, and rotary brush systems to clean ducts without releasing contaminants into your home. Our team also follows strict safety, cleanliness, and customer-service protocols, ensuring you receive reliable, high-quality results every time.

Can duct cleaning help lower my heating and cooling bills?

Yes. When ducts are clogged with dust and debris, your HVAC system has to work harder to move air, which increases energy usage. A clean duct system allows air to flow more freely, often improving efficiency by 5–15%. Over time, this can translate to noticeable savings on your utility bills and reduce wear on vital components such as blowers and heat exchangers.

How long does a typical duct cleaning appointment take and what should I expect?

For an average single-family home in Jonesborough, a complete duct cleaning usually takes 2–4 hours, depending on the size of the system and level of contamination. Our team will arrive on time, protect floors and furniture with drop cloths, seal each register, and place the ductwork under negative pressure. We then agitate and extract debris using specialized brushes and vacuums, followed by a final system inspection. Afterward, we’ll review the results with you and leave your home as clean as we found it.

HEP Heat and Air
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(423) 228-7742