- HEP Heat and Air
- Gas Furnaces

Gas Furnaces
Gas Furnaces | Heat Repair | Heating and Air Conditioning | Jonesborough
When winter winds slice through Jonesborough, locals know they can count on HEP for fast, reliable heat repair that puts comfort back on track. Our certified technicians bring decades of know-how to every call, diagnosing gas furnace issues with precision, explaining your options in plain language, and restoring warmth with parts and workmanship you can trust. Because we stock most components on our service trucks, many fixes are completed in a single visit—saving you time, money, and shivers.
From routine maintenance to emergency breakdowns, HEP’s heating and air conditioning pros treat your home as carefully as their own. We check for hidden safety hazards, optimize airflow for lower utility bills, and back our work with transparent pricing and a satisfaction guarantee. Whether you live near Main Street or out by Persimmon Ridge, one call brings the friendly experts who keep Jonesborough glowing all season long.
FAQs
How can I tell if my gas furnace needs professional repair?
Watch for warning signs such as uneven heating, colder-than-normal air coming from the vents, unexplained increases in your gas bill, frequent cycling on and off, or any unusual odors or noises (rattling, banging, squealing). If your carbon-monoxide detector sounds or you see a yellow instead of blue burner flame, shut the unit off and call us immediately. Jonesborough’s chilly winters can strain equipment, so acting promptly prevents larger breakdowns and safety hazards.
What brands and models of gas furnaces can your technicians service in Jonesborough?
Our NATE-certified technicians are trained to diagnose and repair all major furnace brands sold in the Tri-Cities area, including Trane, Carrier, Lennox, Goodman, Rheem, Ruud, York, Bryant, American Standard and Heil. Whether you have a high-efficiency condensing furnace, a mid-efficiency model, or a dual-fuel setup integrated with your air conditioner, we stock genuine parts locally and follow manufacturer specifications to preserve your warranty.
How quickly can you respond to emergency heating outages in Jonesborough and surrounding Washington County?
We offer 24/7 emergency service. Calls placed before 10 p.m. usually receive same-night arrival; after 10 p.m., we guarantee a technician on-site by 8 a.m. the next morning unless severe weather or road closures delay travel. Because our dispatch center and parts warehouse are right on Boones Creek Road, typical response time for most Jonesborough addresses is 60–90 minutes.
Will repairing my older furnace improve its energy efficiency or should I consider replacement?
Repairs such as replacing a dirty flame sensor, cleaning a clogged burner, or installing a new blower motor can restore lost efficiency (often gaining 5-10% AFUE). However, if your furnace is 15+ years old, has a cracked heat exchanger, or its AFUE is below 80%, installing a new 95–98% efficient model can cut heating costs up to 30% and qualify for federal tax credits. Our technicians provide a cost-benefit analysis so you can decide with confidence.
How much does a typical gas furnace repair cost and what factors affect the price?
In the Jonesborough market, minor fixes such as replacing an ignitor or pressure switch usually run $150–$300, mid-level repairs like blower motor or control board replacement average $400–$750, and complex issues such as a heat-exchanger change can exceed $1,200. Prices vary based on part availability, furnace age, labor time, and whether the call is after hours. We give upfront, flat-rate quotes before any work begins.
What routine maintenance do you recommend to avoid unexpected furnace breakdowns?
Schedule a professional tune-up each fall. Our multi-point inspection includes cleaning burners, checking gas pressure, lubricating moving parts, testing safety controls, and verifying carbon-monoxide levels. Homeowners should also replace 1-inch filters every 1–3 months, keep supply and return vents unobstructed, and ensure the outdoor intake/exhaust pipes are clear of leaves or snow. Regular maintenance can extend furnace life by 5–7 years and maintain peak efficiency through Jonesborough’s heating season.