Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Jonesborough
When your home in Jonesborough starts feeling more like a sauna in July or an icebox in January, you can trust HEP’s certified technicians to restore perfect indoor comfort. Our team specializes in HVAC unit replacement, pairing decades of hands-on experience with the most efficient equipment on the market. From the moment we arrive, we assess your existing system, explain every option in plain language, and back our recommendations with clear, up-front pricing—no surprises, just honest service.
We know downtime is stressful, so we stock our trucks with a full inventory of parts and tools, allowing most replacements to be completed in a single visit. Every installation is performed to manufacturer specifications and local codes, and we finish with a meticulous quality check to ensure whisper-quiet operation and peak energy savings. Whether your priority is lower utility bills, healthier indoor air, or that sweet relief of consistent temperatures, HEP delivers an upgrade you’ll feel immediately and appreciate for years.
FAQs
How do I know it’s time to replace my HVAC unit in Jonesborough?
Most heat pumps and air-conditioners last 10–15 years, and furnaces about 15–20. If your system is in that age range, needs frequent repairs, struggles to keep your home comfortable, or causes unusually high utility bills, replacement is usually more cost-effective than further repairs. Our certified technicians can perform a free, no-obligation assessment to confirm whether a full replacement or a targeted repair is the smarter choice for your Jonesborough home.
Are your HVAC installers certified and insured?
Yes. Every installer who steps into your Jonesborough residence is NATE-certified, EPA-licensed for refrigerant handling, and fully covered by Tennessee state liability and workers’-comp insurance. Our team also completes factory training on today’s leading brands, so your new system is installed to exact manufacturer specifications—protecting your warranty and ensuring maximum efficiency.
How long will a full HVAC replacement take?
For most single-family homes in Jonesborough, we complete the removal of the old equipment, installation of the new unit, ductwork adjustments, start-up, and commissioning all in one working day. Larger homes, zoning upgrades, or significant duct modifications may extend the job to two days, but we’ll let you know your exact timeline during your on-site estimate and keep you updated every step of the way.
What size HVAC system is right for my home?
Proper sizing is critical in Washington County’s four-season climate. Our technicians perform a Manual J load calculation that factors in square footage, insulation levels, window types, orientation, and local design temperatures for Jonesborough. This data ensures you receive a system that is neither undersized (leading to comfort issues) nor oversized (causing short cycling and higher energy bills). You’ll receive a detailed report and at least two properly sized equipment options to choose from.
What warranties and guarantees come with my new system?
Most of the major brands we install offer a 10-year manufacturer parts warranty when the unit is registered, and many include a limited lifetime heat-exchanger or compressor warranty. We pair that with our own 12-month labor warranty and a 100% satisfaction guarantee—if any workmanship issue arises within the first year, we fix it at no cost to you. Extended labor warranties up to 10 years are also available for additional peace of mind.
Do you offer financing or rebates for HVAC replacements?
Absolutely. We partner with several lenders to provide low-interest and 0% promotional financing options, often with terms from 6 to 120 months. As a TVA EnergyRight Quality Contractor Network member, we can also help you apply for local utility rebates and federal tax credits—for example, up to $2,000 under the current IRS Section 25C credit for qualifying high-efficiency heat pumps. During your estimate, we’ll outline every incentive you’re eligible for and handle the paperwork on your behalf.