- HEP Heat and Air
- Modern Efficiency

Modern Efficiency
Modern Efficiency | HVAC Unit Replacement | Heating and Air Conditioning | Jonesborough
Nothing ruins Jonesborough’s small-town charm faster than a loud, unreliable furnace or an AC that can’t keep up with Tennessee summers. HEP’s Modern Efficiency Heating & Air Conditioning team specializes in HVAC unit replacement, swapping out outdated equipment for whisper-quiet, high-efficiency systems that lower utility bills and boost indoor comfort. From the first energy audit to the final thermostat calibration, our licensed technicians handle every step with transparent pricing and genuine Southern courtesy.
When you schedule with HEP, you’ll get convenient appointment windows, factory-trained pros, and a tidy jobsite when we’re done—backed by industry-leading warranties and 24/7 emergency support. Discover why Jonesborough homeowners trust us to keep their historic homes perfectly conditioned, season after season.
FAQs
How do I know it’s time to replace my HVAC unit rather than repair it?
In Jonesborough’s four-season climate, systems work hard year-round. If your heat pump or air conditioner is over 12–15 years old, needs frequent or costly repairs, struggles to keep temperatures comfortable, or causes unusually high utility bills, replacement is usually more cost-effective. A free in-home assessment and load calculation will confirm whether a new, high-efficiency unit will save you money and improve comfort.
What efficiency ratings should I look for when choosing a new system?
Tennessee adopted the 2023 DOE minimums of 15.0 SEER2 for air conditioners and 15.2 SEER2 (8.8 HSPF2) for heat pumps, but modern high-efficiency models reach 20–24 SEER2 and 10–11 HSPF2. Higher ratings mean lower energy costs, shorter payback periods, and possible utility rebates. Our comfort advisor will compare options and calculate annual operating costs so you can choose the efficiency level that best fits your budget.
How long does the replacement process take and will I be without heating or cooling?
Most residential change-outs in Jonesborough are completed in one day. We schedule installations to minimize downtime, arrive with all equipment, and test the new system before we leave. Duct modifications or indoor air-quality upgrades may add an extra day. You’ll have at least one team member on-site at all times, and we remove and recycle the old unit according to EPA guidelines.
Are there local rebates or tax incentives available for upgrading to a high-efficiency HVAC system?
Yes. Through TVA’s EnergyRight program, Washington County residents can receive rebates for qualifying heat pumps and dual-fuel systems. Federal tax credits under the Inflation Reduction Act provide up to $2,000 for heat pumps meeting specific efficiency levels. We handle the paperwork, supply AHRI certificates, and guide you through any state or utility incentives to maximize your savings.
Will a new HVAC unit fit my existing ductwork and thermostat?
Prior to installation we perform a Manual J load calculation and inspect your ducts for size, insulation, and leakage. If the ducts are properly sized, the new air handler or furnace will connect seamlessly. We can repair or upgrade ductwork if needed. Most modern units integrate with your existing thermostat, but we often recommend a smart thermostat to unlock advanced efficiency features and remote control.
What kind of warranty and maintenance do you offer after installation?
All systems include a 10-year parts warranty from the manufacturer when registered, plus our two-year labor warranty. We also offer optional extended labor protection up to 10 years. To keep warranties valid and performance optimal, we provide an affordable Maintenance Agreement with bi-annual tune-ups, priority service, and discounts on repairs. Regular professional maintenance can extend equipment life well beyond the average 15-year expectancy.