Preventive Maintenance Plan

HEP Heat and AirPreventive Maintenance Plan

Preventive Maintenance Plan | Heating and Air Conditioning | Jonesborough

In historic Jonesborough, where summer sun can linger and winter chills arrive overnight, a reliable comfort system isn’t a luxury—it’s peace of mind. HEP’s preventive maintenance plan for heating and air conditioning keeps your home’s climate smooth and steady all year long. Twice-annual tune-ups catch hidden issues before they snowball, allowing your system to sip energy instead of guzzling it and helping you avoid those 3 a.m. emergency calls when the temperature swings.

Members enjoy priority scheduling, exclusive repair discounts, and detailed performance reports that translate technical data into clear, actionable insights. From tightening electrical connections to cleaning coils and verifying refrigerant levels, our certified technicians treat your equipment as if it were their own—so you can spend more time enjoying Main Street festivals and less time worrying about HVAC surprises. Enroll today and let HEP safeguard the heartbeat of your home’s heating and air conditioning.

FAQs

Why is preventive maintenance so important for HVAC systems in Jonesborough’s climate?

Jonesborough experiences humid summers that strain air-conditioning components and chilly winters that keep furnaces running for long stretches. Dust from rural areas and pollen in spring can also clog filters and coils. A preventive maintenance plan keeps your equipment clean, lubricated, and properly adjusted, reducing wear caused by extreme temperature swings and airborne debris. The result is fewer unexpected breakdowns, lower energy consumption, and equipment that lasts years longer than unmaintained systems.

What exactly is included in your preventive maintenance plan?

Our plan provides two comprehensive tune-ups per year—one cooling visit in early spring and one heating visit in early fall. During each visit, a certified technician will: • Inspect and clean indoor and outdoor coils • Test refrigerant charge and look for leaks • Tighten electrical connections and measure voltage/amp draw • Calibrate the thermostat and test safety controls • Lubricate moving parts and inspect belts • Check and replace standard air filters • Verify airflow, static pressure, and temperature split • Inspect the condensate drain and pan for clogs or algae • For gas systems: clean burners, inspect heat exchanger, and set gas pressure You’ll receive a detailed report of findings plus recommendations for any repairs before small issues become costly failures.

How often should my heating and cooling equipment be serviced under the plan?

We schedule two routine visits each year. The spring visit prepares your air conditioner or heat pump for summer heat, while the fall visit tunes the furnace or heat strip for winter. For homes with high dust levels, pets, or allergy concerns, we can add quarterly filter changes at a discounted rate. Emergency calls are available year-round, and plan members receive priority scheduling and reduced diagnostic fees if an unexpected problem occurs between tune-ups.

Will regular maintenance really lower my energy bills?

Yes. According to the U.S. Department of Energy, a well-maintained HVAC system can operate up to 25% more efficiently than a neglected one. Clean coils transfer heat faster, proper refrigerant charge prevents the compressor from over-working, and lubricated motors require less electricity. In most Jonesborough homes, the energy savings alone offset much—if not all—of the annual maintenance fee, especially during peak cooling in July and August or heating in January.

Does having a maintenance plan help protect my manufacturer’s warranty?

Nearly every major HVAC manufacturer requires documented annual maintenance to keep parts warranties in force. Our plan provides digital service records that prove your system was professionally inspected and tuned. If a warranted part fails, that documentation can save you hundreds of dollars by preventing the claim from being denied for “lack of maintenance.”

What does the plan cost and how do I enroll?

Pricing depends on the number and type of systems in your home, but most Jonesborough residents pay between $16 and $22 per month for a single HVAC system when billed annually. The fee includes both seasonal tune-ups, priority service, 10% off repairs, and no overtime charges. Enrolling is easy: call our office, request a quote online, or ask your technician during your next service call. We’ll set up your first visit and handle reminders so you never have to worry about scheduling on time.

HEP Heat and Air
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(423) 228-7742