- HEP Heat and Air
- Year-round Comfort

Year-round Comfort
Year-round Comfort | HVAC Unit Replacement | Heating and Air Conditioning | Karns
When your furnace shivers in January or your A/C sighs in July, Karns homeowners turn to HEP for expert help that never takes a season off. Our certified technicians make HVAC unit replacement feel effortless—arriving on time, assessing your home’s needs, and guiding you to high-efficiency systems that slash energy bills while keeping every room at the perfect temperature. We handle permits, haul away the old equipment, and leave your space cleaner than we found it, so all you notice is pure, even comfort.
Backed by straightforward pricing, flexible financing, and HEP’s year-round commitment to five-star service, an HVAC unit replacement becomes an instant upgrade rather than a stressful chore. From the first phone call to the final thermostat check, we’re passionate about delivering the reliable climate control your family deserves—season after season, year after year.
FAQs
How do I know if my HVAC system in Karns needs to be replaced rather than repaired?
Signs you may need a full replacement include equipment that is 10–15 years old, frequent breakdowns, uneven heating or cooling, rising energy bills, and the use of outdated R-22 refrigerant. During a free in-home assessment, our technicians measure system performance, inspect components, and calculate repair costs versus replacement value. If repairs would exceed 30–40% of the price of a new, higher-efficiency unit, we typically recommend replacement to ensure reliable, year-round comfort.
What size HVAC unit do I need for my home near Karns?
Proper sizing depends on square footage, insulation levels, window orientation, ceiling height, and even local climate data for Karns. We perform a Manual J load calculation to determine how many British Thermal Units (BTUs) per hour your home actually needs. An accurately sized system prevents short cycling, improves humidity control, and lowers utility costs.
How long does a typical HVAC replacement take and what should I expect during installation?
Most standard replacements take one full day. We begin with protective floor and wall coverings, remove and recycle the old equipment, modify ductwork if needed, and install the new indoor and outdoor units. After pressurizing and vacuum-testing the refrigerant lines, we program the thermostat, balance airflow, and show you how to operate the system. We finish with a final quality inspection and cleanup.
Are there energy-efficient options that qualify for rebates or tax credits in Tennessee?
Yes. Many of our high-efficiency heat pumps and gas furnaces exceed ENERGY STAR® requirements and qualify for federal tax credits under the Inflation Reduction Act, plus utility rebates from Knoxville-area providers. We keep an updated list of available incentives, complete the paperwork, and provide the AHRI certificate you need to claim your savings.
How much will a new heating and cooling system cost and what financing options do you offer?
Costs vary by capacity, efficiency rating (SEER2/HSPF), and additional upgrades such as zoning or indoor air quality add-ons. Most Karns homeowners invest between $6,500 and $12,000 for a full replacement. We partner with local banks and national lenders to offer 0% APR plans for 12–60 months, low-monthly-payment options, and discounts for cash purchases.
What kind of maintenance does a new HVAC system require to keep my home comfortable year-round?
We recommend two professional tune-ups per year—one in spring for cooling components and one in fall for heating. Regular tasks include changing filters every 1–3 months, clearing debris from the outdoor unit, checking condensate drains, and programming energy-saving thermostat schedules. Enrolling in our Comfort Club maintenance plan secures priority service, seasonal reminders, and parts-and-labor discounts.