Certified Technicians
Certified Technicians | Heating and Air Conditioning | Kelso
When the chill drifts across Kelso or an unexpected heatwave strikes, HEP’s certified technicians are ready to safeguard your comfort. With years of hands-on experience and cutting-edge tools, we diagnose, repair, and optimize heating and air conditioning systems in everything from historic stone cottages to modern family homes, always treating your property with the respect it deserves.
Expect prompt arrivals, transparent pricing, and workmanship backed by solid guarantees. Whether you need a swift emergency fix, a seasonal tune-up, or a complete system upgrade, our friendly specialists bring unparalleled expertise and a passion for customer care—so you can relax and enjoy perfect indoor peace, whatever Scotland’s weather decides next.
FAQs
What heating and air-conditioning services do your certified technicians provide in Kelso?
Our team handles the full spectrum of residential and light-commercial HVAC needs, including new system installation, equipment replacement, seasonal tune-ups, preventive maintenance, emergency repair, indoor-air-quality solutions, ductwork sealing, and energy-efficiency upgrades. Every service is performed by factory-trained, EPA-certified technicians who follow Washington State building codes and manufacturer specifications.
Are your technicians licensed, insured, and background-checked?
Yes. All of our HVAC technicians hold Washington State electrical and specialty licenses, carry full liability and workers’ compensation insurance, and undergo rigorous background and drug screening before employment. Their certifications are renewed through ongoing continuing-education courses, so you can be confident that work on your furnace, heat pump, or air conditioner meets the latest safety and performance standards.
How fast can you respond to emergency heating or cooling breakdowns in Kelso?
We offer 24/7 emergency dispatch throughout the Kelso–Longview area. Calls received before noon are typically serviced the same day, and after-hours calls are answered by an on-call technician who can be at most Kelso addresses within 60–90 minutes. Our service vans are stocked with common replacement parts, allowing us to resolve the majority of breakdowns on the first visit.
Do you offer HVAC maintenance plans, and what do they include?
Yes. Our ComfortGuard Maintenance Plans provide two precision tune-ups per year—one heating, one cooling—plus safety inspections, priority scheduling, a 15 % discount on repairs, and no overtime fees. Routine maintenance extends equipment life, keeps warranties valid, lowers utility bills, and helps prevent unexpected breakdowns during extreme Kelso weather.
Which heating and cooling brands can your technicians service or install?
Our technicians are certified to work on all major HVAC brands, including Trane, Lennox, Carrier, Ruud, Goodman, Daikin, Mitsubishi, and American Standard. As a Trane Comfort Specialist and Mitsubishi Diamond Contractor, we can also offer extended factory warranties and access to exclusive high-efficiency models. Regardless of brand, we follow OEM guidelines to protect your warranty.
Can upgrading my HVAC system really reduce energy costs in Kelso?
Absolutely. Replacing a 10- to 15-year-old furnace or air conditioner with today’s high-efficiency models can cut heating and cooling bills by 20–40 %. Features like variable-speed blowers, inverter compressors, and smart thermostats optimize comfort while using less energy. Our technicians perform a free in-home load calculation to size the new unit correctly and provide you with projected savings and any available utility rebates or federal tax credits.