ENERGY STAR® Unit

HEP Heat and AirENERGY STAR® Unit

ENERGY STAR® Unit | Dehumidifier Installation | Heating and Air Conditioning | Kingsport

Tucked between the Holston River’s misty mornings and the warm Appalachian afternoons, Kingsport homes feel every mood swing of East Tennessee weather. HEP keeps that comfort in check with Energy Star® unit heating and air conditioning systems seamlessly paired with professional dehumidifier installation, so you can enjoy crisp, breathable air without the sticky humidity that strains both your lungs and your utility bills.

Our licensed technicians size each Energy Star® system to your unique floorplan, balance airflow for year-round efficiency, and integrate a whole-home dehumidifier that quietly pulls excess moisture before it can invite mold, allergens, or musty odors. Because HEP is a one-call-does-it-all company, you get transparent pricing, tidy workmanship, and a 100% satisfaction guarantee from neighbors who live and work right here in Kingsport.

Ready to reclaim every square foot of your basement, attic, or sun-soaked living room? Schedule your free in-home assessment today and discover how an Energy Star® upgrade plus expert dehumidifier installation can make your space feel fresher, safer, and noticeably less expensive to heat and cool.

FAQs

What advantages does an ENERGY STAR® heating & air system with a whole-home dehumidifier offer in Kingsport’s humid climate?

Kingsport summers are often muggy, and excess indoor humidity can make your home feel warmer than the actual temperature. An ENERGY STAR® HVAC unit uses high-efficiency compressors, variable-speed blowers, and smart thermostats to cool or heat with less electricity, while the matched dehumidifier pulls moisture from the air before it circulates through your rooms. Together they deliver: • Up to 30% lower energy consumption compared with standard equipment. • More consistent comfort because lower humidity allows you to keep the thermostat a few degrees higher in summer and still feel cool. • Reduced mold, mildew, and dust-mite growth, protecting your home’s structure and your family’s health. • Improved indoor-air quality by lowering the need for frequent cooling cycles that can stir up allergens. • Longer HVAC life because properly managed humidity reduces system strain and corrosion.

How do I determine the right size HVAC unit and dehumidifier for my home?

Correct sizing is critical to efficiency and comfort. Our technicians perform a Manual J heat-gain/heat-loss calculation that factors in square footage, insulation levels, window types, orientation, and local Kingsport weather data. For dehumidifiers, we measure indoor relative humidity, air-change rates, and existing system airflow to choose the proper pint-per-day capacity. Oversized units short-cycle and waste energy; undersized units run continuously without reaching set points. A precise load calculation ensures your equipment operates in the sweet spot for efficiency, humidity control, and longevity.

Will adding a dedicated dehumidifier actually lower my utility bills?

Yes. Moisture removal accounts for a significant share of cooling costs. A high-efficiency dehumidifier removes water from the air using far less electricity than running the air conditioner alone to achieve the same dryness. Because drier air feels cooler, homeowners typically raise the thermostat 2-3 °F, saving another 3–5 % per degree. Field studies by the U.S. Department of Energy show combined HVAC-dehumidification systems cut annual energy expenses 15-30 % compared with conventional cooling alone.

Can the dehumidifier be integrated with my existing ductwork, or will I need major renovations?

In most cases we simply tie the dehumidifier’s supply into the HVAC return plenum and route a dedicated condensate drain to the nearest plumbing line. The unit draws moist air from the return, removes water, and sends dry air back into the supply plenum or a dedicated supply line. Except for adding a few short ducts and an extra electrical circuit, no extensive remodeling is required. Homes without central ductwork can use a stand-alone whole-home system with minimal aesthetic impact.

How long does installation take, and will I be without heating or cooling during the process?

A standard replacement of the outdoor condensing unit/heat pump, indoor air handler or furnace, thermostat, and a whole-home dehumidifier usually takes 1–2 full workdays. Your HVAC will be offline only during equipment change-out—typically 4–6 hours. We schedule installations to reduce downtime, use protective floor coverings, and perform a full test-and-balance before leaving so you’re never without comfort overnight.

Are there rebates or tax incentives available in Kingsport for ENERGY STAR® HVAC and dehumidifier installations?

Yes. Homeowners may qualify for multiple savings layers: • Federal 25C Energy-Efficient Home Improvement Tax Credit—up to 30 % of equipment and labor costs (maximum $2,000 for heat pumps, $600 for dehumidifiers). • TVA EnergyRight rebates for qualifying high-efficiency heat pumps installed by a program-approved contractor. • Manufacturer seasonal rebates, often $250–$1,000 on select ENERGY STAR® models. • Utility demand-response incentives from Kingsport Power for smart thermostats that pair with your new system. We’ll provide the paperwork and AHRI certificates needed so you can capture every available incentive.

HEP Heat and Air
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(423) 228-7742