Heat-repair Services
Heat-repair Services | Heat Repair | Heating and Air Conditioning | Kingston
When Kingston’s winter winds sneak through the gaps and your furnace suddenly quits, HEP’s certified technicians are ready to bring the comfort back. We arrive fast, diagnose with precision, and carry a truck-stock of trusted parts so most fixes happen on the very first visit. From gas furnaces and electric heat pumps to hybrid systems, our pros respect your time, your home, and your budget—explaining every option before the work begins and cleaning up like we were never there.
Whether it’s a middle-of-the-night emergency or a routine tune-up that uncovers trouble, you’ll experience the same friendly service that’s made us Kingston’s go-to team for heat repair. Call, text, or book online today and feel the HEP difference before the next cold front rolls in.
FAQs
What types of heating systems do you repair in Kingston?
Our certified technicians service and repair all major residential and light-commercial heating equipment used in Kingston, including natural-gas and propane furnaces, electric furnaces, heat pumps, ductless mini-splits, boilers, and hybrid HVAC systems. We work on every leading brand sold in Ontario and carry common replacement parts on our trucks to speed up repairs.
How quickly can you respond to a no-heat emergency?
Because Kingston winters can be severe, we provide 24/7 emergency heat-repair service. Calls received before 6 p.m. are usually handled the same day, and after-hours or weekend calls are dispatched within 2–4 hours. Our on-call technicians are equipped with diagnostic tools and stocked vans so most heating systems are restored on the first visit.
What will a heat-repair visit cost?
We charge a flat diagnostic fee that covers travel to your Kingston home, a full inspection, and a written estimate. Once the problem is identified, you’ll receive an upfront, itemized quote that includes parts, labour, and HST—no hidden charges. If you approve the repair, the diagnostic fee is applied to the final invoice. We also offer financing and accept major credit cards.
How can I tell if my heating system needs professional repair rather than a quick DIY fix?
Warning signs include uneven temperatures, frequent cycling on and off, rising energy bills, strange noises or smells, water leakage around the unit, or a system that won’t turn on at all. If you notice any of these issues—or if your carbon-monoxide detector goes off—shut down the system and call us. DIY fixes can void warranties and pose safety risks, especially with gas appliances.
Do you guarantee your heat-repair work?
Yes. All repairs are backed by our 1-year parts and labour warranty, and many OEM parts carry longer manufacturer warranties. If the same component fails within the warranty period, we’ll return at no charge. Every service ticket also includes a safety check and performance test to ensure your system operates reliably after we leave.
How can I prevent future heating breakdowns?
The best defense is routine maintenance. We recommend a professional tune-up each fall to clean burners, check heat exchangers, calibrate thermostats, and verify safety controls. Customers in Kingston can join our Comfort Club, which provides annual maintenance visits, priority scheduling, and discounts on any needed repairs. Regular filter changes (every 1–3 months) and keeping supply/return vents unobstructed will also help your system run smoothly.