Heat Pumps

HEP Heat and AirHeat Pumps

Heat Pumps | HVAC Unit Replacement | Heating and Air Conditioning | Kingston

When Kingston’s weather won’t make up its mind, HEP’s heat-pump pros step in with the perfect fix. We evaluate your existing equipment, discuss energy-saving goals, and, if needed, perform an expert HVAC unit replacement that swaps out old, power-hungry systems for whisper-quiet, high-efficiency heat pumps. From the first diagnostic to the final thermostat test, you’ll feel the difference in comfort, utility bills, and peace of mind.

Every replacement is handled by licensed, factory-trained technicians who treat your home like their own—shoe covers on, mess left none. We back our work with industry-leading warranties, straightforward pricing, and financing options that keep projects stress-free. Whether your current unit has failed or you’re simply ready for a greener upgrade, HEP delivers year-round comfort that Kingston families can count on.

FAQs

How do I know it’s time to replace my current HVAC system with a heat pump?

Common signs include steadily rising utility bills, rooms that are hard to keep comfortable, frequent breakdowns, and equipment that is 12–15 years old or older. A no-obligation inspection by our Kingston technicians will measure efficiency, check refrigerant pressures, and review repair history. We then supply a report that compares the cost of keeping the old system alive with the long-term savings and comfort a modern heat pump can provide.

Will a heat pump keep my home warm during Kingston’s cold winters?

Yes. Today’s cold-climate, variable-speed heat pumps are engineered to extract heat even when outdoor temperatures drop to –25 °C. For the handful of extreme nights each year, we design hybrid systems that pair the heat pump with an auxiliary electric or gas backup so you never lose comfort. Our sizing software uses Kingston historical weather data to guarantee the right balance of efficiency and reliability.

What does a full heat-pump HVAC replacement cost, and are rebates available in Kingston?

Installed prices typically range from $8,000 to $16,000, depending on capacity, ductwork changes, and efficiency rating. Kingston homeowners may qualify for up to $6,500 through the Canada Greener Homes Grant or the Enbridge Home Efficiency Rebate Plus program. We handle all paperwork, energy audits, and rebate submissions to ensure you receive every dollar you’re entitled to.

How long will the installation take and will I be without heating or cooling?

Most replacements are completed in a single day. Our crew arrives by 8 a.m., removes the old equipment, modifies ductwork if required, installs the new indoor and outdoor units, and commissions the system before sunset. Your home is without heating or cooling for only a few hours, and we schedule work when moderate weather is forecast to minimise discomfort.

How do you determine the right size heat pump for my home?

Bigger is not better. We perform a CSA-F280 load calculation that factors in Kingston design temperatures, square footage, insulation levels, window orientation, and air-tightness. This scientific approach prevents short-cycling, maximises energy savings, and ensures balanced airflow to every room. The result is a custom-matched heat pump and air handler that run quietly and efficiently year-round.

What maintenance and warranties come with a new heat pump?

A heat pump needs the same basic care as any HVAC system: replace or wash filters every 1–3 months, keep outdoor coils clear of snow and debris, and schedule professional service each spring and fall. We include the first year of maintenance, a 10-year parts and compressor warranty, and optional labour coverage for total peace of mind.

HEP Heat and Air
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(423) 228-7742