- HEP Heat and Air
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Kingston
Whether your aging system struggles through Kingston’s humid summers or falters on frosty winter nights, HEP’s NATE-certified technicians bring precision, courtesy, and deep local experience to every HVAC unit replacement. We start with a thorough load calculation and energy-efficiency consultation, then present clear options from industry-leading brands—so you know exactly what you’re getting before a single tool is lifted. Our team protects your home like it’s our own, arriving on time, wearing shoe covers, and leaving every workspace spotless.
From flexible financing and rebate guidance to post-installation tune-ups, we make upgrading simple and stress-free. Most replacements are completed in a single day, restoring comfort, lowering utility bills, and boosting indoor air quality almost immediately. Ready to breathe easier? Call or click today and let Kingston’s trusted HVAC experts give your home the fresh start it deserves.
FAQs
What does it mean that your technicians are NATE-certified, and why is that important for my HVAC replacement in Kingston?
NATE (North American Technician Excellence) certification is the industry’s highest standard for HVAC technical expertise. A NATE-certified technician has passed rigorous, proctored exams covering installation, service, and maintenance. For homeowners in Kingston, this means your replacement will be completed by professionals who understand local codes, climate considerations (cold winters and humid summers), and best practices that maximize system performance and life span. In short, NATE certification reduces the risk of installation errors, improves energy efficiency, and protects your manufacturer’s warranty.
How do I know when it’s time to replace my heating and air conditioning system instead of repairing it?
We typically recommend replacement when: 1) the unit is 12–15 years old, 2) it needs frequent or costly repairs (more than 30–40 % of the price of a new system), 3) energy bills keep rising despite maintenance, or 4) the system uses R-22 refrigerant, which is no longer produced. During a free on-site assessment, our Kingston NATE-certified technicians will measure current efficiency, examine repair history, inspect ductwork, and provide a side-by-side cost comparison so you can make an informed decision.
What size HVAC unit do I need for my home?
Proper sizing isn’t just about square footage. Our team performs a Manual J load calculation that factors in Kingston’s climate zone, insulation levels, window orientation, occupancy, and even heat gain from appliances. An under-sized unit will run constantly and wear out quickly, while an over-sized unit will short-cycle, wasting energy and reducing comfort. After the load calculation, we present options in BTUs/tons that match your home’s precise requirements and your comfort goals.
How long does a typical HVAC replacement take, and will I be without heating or cooling?
Most standard furnace and air-conditioning replacements can be completed in a single day (6–10 hours). Complex installations—such as adding zoning, replacing extensive ductwork, or upgrading to a heat pump—may take 2–3 days. We schedule replacements during mild weather whenever possible and provide portable heaters or spot coolers if an unexpected temperature swing occurs. Our team arrives with all equipment, protects your floors, and performs a full commissioning test before we leave, so downtime is minimal.
What kind of energy savings can I expect from a new high-efficiency system?
Replacing a 10-SEER air conditioner with a modern 16–18 SEER unit and upgrading an 80 % AFUE furnace to a 96 %+ model can cut annual heating and cooling costs by 25–40 %. In Kingston, where winters are long and energy rates trend higher than the national average, these savings add up quickly. Many homeowners recoup the additional cost of a high-efficiency system within 5–7 years through lower utility bills and utility rebates. Our technicians will provide a customized energy-savings projection during your estimate.
Do you offer financing, warranties, or rebates for HVAC replacements in Kingston?
Yes. We partner with leading lenders to offer promotional financing plans with low or zero interest for qualified customers. All major equipment comes with a 10-year manufacturer’s parts warranty, and our company provides a 1-year labor warranty (extendable up to 10 years). We also handle the paperwork for Ontario and federal rebates, as well as any Kingston Hydro incentives, which can reduce upfront costs by several hundred dollars. Your estimator will walk you through all available savings programs and help you choose the option that best fits your budget.