Certified Technicians

HEP Heat and AirCertified Technicians

Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Kingston

When Kingston’s weather swings from crisp mountain mornings to humid summer afternoons, you need precision control that keeps pace. HEP’s certified heating and air technicians specialize in thermostat upgrades that replace guesswork with smart, energy-saving accuracy. From seamless integrations with your existing HVAC equipment to hands-on tutorials that make the new tech feel familiar, we bring the perfect balance of comfort and efficiency to every home we enter.

Because our technicians are NATE-certified and factory-trained, you’re not just getting a new device—you’re getting a fully optimized climate-control system. We calibrate sensors, fine-tune airflow, and connect your thermostat to Wi-Fi so you can adjust the temperature from the Tennessee River waterfront or while cheering on the Yellow Jackets. The result is lower utility bills, longer equipment life, and a cozier space all year long.

Ready to upgrade? Call or text HEP today, and we’ll schedule a convenient in-home consultation, provide transparent upfront pricing, and back our work with a 100% satisfaction guarantee. Comfort has never been this smart.

FAQs

Why should I consider upgrading my thermostat in Kingston?

Older mechanical or basic digital thermostats can be inaccurate by several degrees, leading to higher energy bills and uncomfortable temperature swings. Newer programmable and smart thermostats offer precise temperature control, energy-saving schedules, remote access from your smartphone, and detailed usage reports that help you better manage heating and cooling costs—especially important during Kingston’s cold winters and humid summers.

Will a new smart thermostat work with my existing furnace or air-conditioning system?

In most cases, yes. Today’s leading smart thermostats are designed to be compatible with the majority of 24-volt heating, cooling, and heat-pump systems found in Kingston homes. During our in-home assessment, a certified technician will verify system voltage, the presence of a C-wire (common wire), and any multi-stage or dual-fuel requirements to ensure the thermostat you select integrates seamlessly with your current HVAC equipment.

How long does professional thermostat installation take, and will my HVAC be offline?

Typical installation by one of our certified technicians takes 45–90 minutes. This includes safely shutting off system power, removing the old thermostat, confirming proper wiring, mounting and leveling the new unit, powering the system back on, and running a functional test. Your heating or cooling will be offline only during this brief window. We also program initial settings and walk you through the mobile app if you choose a Wi-Fi model.

What energy savings can I expect after upgrading my thermostat?

According to Natural Resources Canada, programmable thermostats can reduce heating costs by up to 10% when used correctly, while advanced smart models can save 12% on heating and 15% on cooling. Savings in Kingston are often on the higher end because of the extended heating season. Features like geofencing, learning algorithms, and energy-use reports help maximize efficiency without sacrificing comfort.

Are there rebates or incentives available in Kingston for thermostat upgrades?

Yes. Many Kingston homeowners qualify for rebates through the Enbridge Gas Home Efficiency Rebate Plus (HER+) program or provincial energy-efficiency incentives. Eligible smart thermostats can provide $75–$125 in instant or mail-in rebates. Our office keeps an up-to-date list of current programs, handles the paperwork, and supplies proof-of-installation documentation so you don’t miss out on available savings.

Why should I hire a certified technician instead of installing the thermostat myself?

DIY installation can void product warranties and potentially damage sensitive HVAC control boards if wiring is incorrect. Our Kingston-based technicians are licensed, insured, and factory-trained on all major thermostat brands. We use calibrated testing equipment, verify system performance after installation, ensure code compliance, and provide workmanship warranties. This professional approach safeguards your HVAC investment and guarantees that your new thermostat delivers the comfort and savings you expect.

HEP Heat and Air
Book Online
(423) 228-7742